not sure if its a problem with newer HPs but I used to see occasional problems with older HPs were the paper sizers (sliding tabs) in the drawer would get moved and the printer would think that drawer doesn't have letter sized paper or would be out of paper so it would stop using it.
Aaron On Wed, Sep 22, 2010 at 3:46 PM, Mike Oliveri <[email protected] > wrote: > Our district secretary has a networked HP LJ2430dn printer. She prints to > it directly by IP address. For years, when she prints checks she puts the > checks in drawer 3 and they print just fine. > > Suddenly the system has decided to do her printing out of Tray 2. I've > tried different settings in the printer (paper type, etc.) and I've tried > telling the Windows printer to print to Tray 3. Nothing changes. If Tray 2 > is empty, it'll print from Tray 3, but that's about it. Also, if I tell it > explicitly to print to Tray 3 in the printer properties dialog box when > printing or through the Print & Fax in the Control Panel, it just resets > itself to autoselect. Meanwhile, the preference in the printer is to use the > requested tray exclusively. > > For now I have her doing the obvious and putting her checks in Tray 2, or > just leaving Tray 2 empty. However, I'd like to understand what's happening > here, because this just doesn't make any sense. Anyone run into this kind of > thing before? > > -- > Mike Oliveri > Roanoke-Benson CUSD #60 > > | Subscription info at http://www.tech-geeks.org | >
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