I have found a platform which can do all the things i require-- http://www.kaseya.com/features/
does anyone out there used this kind of platform? Please allow me to explain the background of my rather elaborate requirement- I work for an IT Service Provider company (http://www.rahulcommerce.com/), we provide all kind of IT Services, including Maintenance Contracts, Facility Management Service (on site at customer premises). Recently one of our prospecting client gave us this requirement. On Thu, Jul 5, 2012 at 9:34 PM, Debapriya Biswas <[email protected] > wrote: > Thank you for the reply. > > I am more focused on the Monitoring platforms as of now. > > > I have downloaded the OpenNMS Sans Effort ( > http://www.ose-distrib.org/en.html) & Fully Automated Nagios CDs.( > http://www.fullyautomatednagios.org/). I am open to any > suggestion/recomendations. > > Any step by step guide will be appreciated for both platforms. > > Primary requirements- > > Monitor the Network Devices- Routers(cisco/nortel), L2.L3 switches, > firewalls (juniper/fortigate) etc; overall LAN & WAN performance. > Monitor the Server Hardware- IBM System X/BladeCentre, HP Prolient, Dell > PowerEdge Servers etc > Monitor Windows Servers 2003/2008 & Clients Win XP/Win 7 etc > Monitor Linux Servers - RHEL/SuSe > > For the test lab, I will monitor following things- > > 1 IBM X3850 Server - running VMWare esx > 1 IBM DS4300 Storage > 1 HP Procurve Switch > 1 Fortinet firewall > 3-4 clients - Win XP, Win 7 > > please help... > > > > On Thu, Jul 5, 2012 at 8:13 PM, Scott Roberts <[email protected]> wrote: > >> Spiceworks should solve most of these problems and is free to use with >> the unfortunate caveat that it only runs on Windows. That being said it >> will run just fine on Windows 7; you do not need Windows Server. >> >> The IDS would be separate. If you are looking for free software try Snort >> or Suricata. >> >> Keep in mind that this software is free to own but it will certainly cost >> you time to install, configure, and maintain. Make sure you calculate the >> TCO for your top solutions. >> >> Cheers. >> >> -- >> Scott Roberts >> >> On Jul 5, 2012, at 1:44 AM, "Debapriya Biswas" < >> [email protected]<mailto:[email protected]>> wrote: >> >> Hello Friends, >> >> I need some help on setting up a suitable NMS software which can generate >> following reports- >> >> IT HelpDesk- Logging user calls and giving them a trouble ticket number >> >> assigning severity level to each call as per the severity levels defined >> >> Monthly Call Report >> >> Call Escalation report >> >> Monthy Reports- >> >> MIS >> >> Call Analysis/Call Trend Report >> >> Server Availability & Utilization Report >> >> Server Uptime Report including planned downtime & actual downtime >> >> LAN & WAN availability & Utilization report, Network security,virus >> activity,threats and intrusion detection/prevention report >> >> Assessment of Internet Leased Line Links >> >> Asset database report >> >> >> >> -- >> Debapriya Biswas >> Red Hat-Cert ID - 100-046-317 >> Mobile: +91 9903074673 >> Skype ID - debapriyabiswas >> Google Talk- debapriya.biswas >> ICQ# 321387679 >> Website: http://ossguru.tripod.com/index.html >> Blog: http://debapriya-biswas.blogspot.com >> Linux Counter - http://linuxcounter.net/user/320566.html >> >> >> >> >> >> _______________________________________________ >> Tech mailing list >> [email protected]<mailto:[email protected]> >> https://lists.lopsa.org/cgi-bin/mailman/listinfo/tech >> This list provided by the League of Professional System Administrators >> http://lopsa.org/ >> > > > > -- > Debapriya Biswas > Red Hat-Cert ID - 100-046-317 > Mobile: +91 9903074673 > Skype ID - debapriyabiswas > Google Talk- debapriya.biswas > ICQ# 321387679 > Website: http://ossguru.tripod.com/index.html > Blog: http://debapriya-biswas.blogspot.com > Linux Counter - http://linuxcounter.net/user/320566.html > > > > > > -- Debapriya Biswas Red Hat-Cert ID - 100-046-317 Mobile: +91 9903074673 Skype ID - debapriyabiswas Google Talk- debapriya.biswas ICQ# 321387679 Website: http://ossguru.tripod.com/index.html Blog: http://debapriya-biswas.blogspot.com Linux Counter - http://linuxcounter.net/user/320566.html
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