John,
This is happening because the character set of the text is not 8859-1, but TeraScript is assuming that it is. The trick is that you may not be able to know the character set. This is where you’ll need to do some experimentation. On Mac’s there was a character set known as Mac Roman, which I believe has now been replaced by UTF-8. Something that I would try first is this: Either pass all your input, or just those inputs from Macs (using the @HTTPATTRIBUTE user_agent), through the @CIPHER tag. What you want to do is @CIPHER action=decode type=utf-8 What this will do is convert the (presumably) UTF-8 input from the Mac to 8859-1 text that TS will then process properly. Robert From: John Muldoon [mailto:[email protected]] Sent: Friday, September 06, 2013 9:24 AM To: [email protected] Cc: [email protected] Subject: TeraScript-Talk: Character Bloopers Hi All, We have been struggling for a couple of months and I am wondering if there is a fix for this. I tried posting several months ago and got no response, but this is starting to choke our work flow. When we receive documents that are for a MAC, typically word and excel docs, we are getting character errors. Especially on ‘, -, _, … and misc. others. When we paste the text from docs generated on a MAC, depending on the browser we use to view the page through TeraScribe, the characters either do not show or we get a box or ?. It is getting problematic to always have to test the pages or replace all the characters that are not working. Is there a fix for this? We have no problems with any docs generated from Windows, or so it seems. We can get up to 10 to 20 updates per day it this is really dragging us down. Following is some text that was sent to us. Try it for yourself. The apostrophes are not working after pasting this text into the editor and viewing through a browser… ’Blah Inc. was founded in 1979 by Bob. With Bob’s 16 years of foodservice experience as National Sales Manager for the Pillsbury Company it gave him a vision in which, the value a broker could be to manufacturers in a given market. His business philosophy has always been built on strong relationships with Manufacturers, Distributors, Operators, and Customers. Blah is a family owned and operated business now ran by brother’s Dave Rasmussen, Randy Rasmussen and Greg Rasmussen in which, they execute the same ethical standards and professionalism Bob developed his successful business on. The company’s initial sales focus was on full line foodservice; however, with the food industry rapidly changing, Blah, Inc. quickly realized the importance and value they could bring their business partners by including a vending and convenience store class of trade. In 1987 Blah hired additional sales professional and established their vending and convenience store divisions. Given its diverse customer base and its experience in the market place, Blah has the ability to service the needs of all customers, both large and small. Expand your reach, reduce your risk and grow. We look forward to working with you in the future. company’s company’s company’s Bob’s Bob’s Bob’s ’ Thanks for your time… John Muldoon Corporate Incentives 3416 Nicollet Ave S Minneapolis, MN 55408-4552 612.822.2222 [email protected] <mailto:[email protected]> <http://cipromo.com/> http://cipromo.com _____ To unsubscribe from this list, please send an email to [email protected] <mailto:[email protected]> with "unsubscribe terascript-talk" in the body. ---------------------------------------- To unsubscribe from this list, please send an email to [email protected] with "unsubscribe terascript-talk" in the body.
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