Almost sounds like some type of hardware problem, such as a failing
disk, that prevents Windows from loading any further (i.e. bad sectors
where important Windows files are).  Does the disk make any odd noises
like ticking or clicking when this blank screen comes up?  Does the
drive activity light stay on?  First thing I'd suggest is booting with
alternate media, like a Linux live CD, and copying off any important
data from the drive to an external drive or USB stick.  Then try to run
some disk analysis tools like scandisk or whatever you can get from a
rescue/recovery tools CD (see BartPE - http://www.nu2.nu/pebuilder/). 
Also, using a Linux live CD will rule out other hardware issues like RAM
problems or overheating.  If the live CD boots and runs Linux stuff just
fine then you either have a hard drive problem or a Windows problem.  If
it is not hardware but rather a Windows failure then you may have to try
to recover your drive from an earlier backup or reinstall Windows.

Good luck!  I know this stuff is no fun.

Rob

On Mon, 01 Mar 2010 15:22 -0500, "richard" <[email protected]> wrote:
> Didn't work.  None of lost known or the safe mode options do anything 
> other than go to a black screen with safe mode around the edges and some 
> XP designator at the top
> 
> 
> Jonathan Kelly wrote:
> > F8 just after bios but before windows logo appears, then choose "last 
> > known good configuration".  --- Give that a try.
> >
> > richard wrote:
> >> My wife's x31 won't boot Windows XP.  If I turn it on, it goes 
> >> through the Windows logo screen, then goes to a blue screen, but with 
> >> a working mouse, and just sits there.  If I boot in safe mode, it 
> >> says safe mode around the edges, with a black screen and a working 
> >> mouse, and just sits there.
> >>
> >> How do I go about trying to fix this?


-- 
http://www.fastmail.fm - Does exactly what it says on the tin

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