I have seen many FOSS communities (Compiere, Adempiere, OpenBravo, JBoss) but 
not any where you're asked to purchase support to have your question answered. 
E.g. OpenBravo might not have so many features but they don't tell forum users 
to purchase their contract to get questions answered. If they don't have time 
for non-paying members, at least best they do is keep quiet. So, people still 
feel welcome.

Am sure you can get a compromise between free product (FOSS), earning revenue 
from support and growing a community around the product. There are examples of 
many projects that have achieved this.

As opposed to proprietary products, long term success of a FOSS project depends 
community. It's this community that Tiny needs to court. JBoss successfully did 
it. Since inception Adempiere have been doing this. Why not OpenERP? A good 
product is not enough. You need the community, as much as the community needs 
you.

Mugoma,
Yengas.



[email protected] wrote:
> [quote="okomba"]
> Many unanswered questions (some very trivial) do not augur very well for the 
> project. And it's ridiculous to ask people to buy support to have their 
> questions answered. This is not the best way to grow a community. 
> [/quote]
> It's ridiculous to tell other people they are ridiculous for providing you 
> products and services for free - even if they take a while because their 
> trying to service their paying customers! Please show some respect.
> -------------------- m2f --------------------
> --
> http://www.openobject.com/forum/viewtopic.php?p=33953#33953
> -------------------- m2f --------------------
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> http://tiny.be/mailman/listinfo/tinyerp-users

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