ISO 9000 (http://www.iso9000-software.com) is primarily concerned with quality management. The definition of "quality" in ISO 9000 refers to all those features of a product or a service which are required by the customer. Quality management (http://wwww.e-wia.com) means what the organization does to ensure that its products conform to the customer's requirements.
ISO Guide 34:1996 Quality system (http://www.iso9001store.com) guidelines for the production of reference materials ISO 8402:1994 Quality management (http://www.iso9000-software.com) and quality assurance -- Vocabulary ISO 9000-1:1994 Quality management and quality assurance standards -- Part 1: Guidelines for selection and use ISO 9000-2:1997 Quality management and quality assurance standards -- Part 2: Generic guidelines for the application of ISO 9001, ISO 9002 and ISO 9003 ISO 9000-3:1997 Quality management (http://www.iso-consults.com) and quality assurance standards -- Part 3: Guidelines for the application of ISO 9001:1994 to the development, supply, installation and maintenance of computer software ISO 9000-4:1993 Quality management (http://www.e-wia.com) and quality assurance standards -- Part 4: Guide to dependability program management ISO 9001:1994 Quality systems -- Model for quality assurance in design, development, production, installation and servicing ISO 9002:1994 Quality systems -- Model for quality assurance in production, installation and servicing ISO 9003:1994 Quality systems -- Model for quality assurance in final inspection and test ISO 9004-1:1994 Quality management (http://wwww.iso-consults.com) and quality system elements -- Part 1: Guidelines ISO 9004-2:1991 Quality management and quality system elements -- Part 2: Guidelines for services ISO 9004-3:1993 Quality management and quality system elements -- Part 3: Guidelines for processed materials ISO 9004-4:1993 Quality management (http://www.iso9000-software.com) and quality system elements -- Part 4: Guidelines for quality Improvement -------------------- m2f -------------------- -- http://www.openobject.com/forum/viewtopic.php?p=35872#35872 -------------------- m2f -------------------- _______________________________________________ Tinyerp-users mailing list http://tiny.be/mailman/listinfo/tinyerp-users
