For more options you have to modify code in crm/crm.py in method
def format_mail(self, case, body):
data = {
'case_id': case.id,
'case_subject': case.name,
'case_date': case.date,
'case_user': (case.user_id and case.user_id.name) or '/',
'case_user_email': (case.user_id and case.user_id.address_id and
case.user_id.address_id.email) or '/',
'case_user_phone': (case.user_id and case.user_id.address_id and
case.user_id.address_id.phone) or '/',
'email_from': case.email_from,
'partner': (case.partner_id and case.partner_id.name) or '/',
'partner_email': (case.partner_address_id and
case.partner_address_id.email) or '/',
}
return self.format_body(body % data)
or create a new module and override this method with more options.
------------------------
OpenERP=Easier, Adaptable, Affordable, Modular
-------------------- m2f --------------------
--
http://www.openobject.com/forum/viewtopic.php?p=37893#37893
-------------------- m2f --------------------
_______________________________________________
Tinyerp-users mailing list
http://tiny.be/mailman2/listinfo/tinyerp-users
