Currently we use support@ as an alias to 4 employees. How would TMDA work with this? If all 4 people had TMDA on, the person who sent the email would have to reply to 4 C/R emails, right?
Is there a better way to do this?
Stephen Warren wrote:
You'd setup TMDA for the support alias, somewhat as if support was a regular user, and after passing TMDA, deliver email to the users in the list.
Nate Sanders wrote: > How exactly do I do that? I'm currently using postfix and procmail.
Well, I don't use Postfix nor procmail, so somebody else would have to answer any specifics, but:
1) setup 'support' as a regular email user ID. Get TMDA working the same as for a regular user. Publish this address to customers.
2) Setup a new email address e.g. 'support_passed_tmda'. Keep this address private and certainly don't let spammers get ahold of it.
3) Setup the DELIVERY variable for the 'support' user, so that all email that passes TMDA gets forwarded to '[EMAIL PROTECTED]'
http://www.tmda.net/config-vars.html#DELIVERY
OR:
Alternatively, setup support as a real user, and publish their Maildir via IMAP. Then, all your support personell can access that mailbox in addition to their own mailbox (assuming your email client lets you define multiple servers/mailboxes etc. - Mozilla does for example). Configure TMDA for support just like for any other user.
-- Stephen Warren, Software Engineer, NVIDIA, Fort Collins, CO [EMAIL PROTECTED] http://www.wwwdotorg.org/pgp.html
signature.asc
Description: OpenPGP digital signature
_____________________________________________ tmda-users mailing list ([EMAIL PROTECTED]) http://tmda.net/lists/listinfo/tmda-users
