Personally, I've never gotten anything from Redhat but a bill. Their
support agreement is a masterpiece of extracting the maximum money for
the minimum in actual support. Pretty much anything you might actually
need help with is carefully excluded. 

-----Original Message-----
From: QM [mailto:[EMAIL PROTECTED] 
Sent: Monday, March 14, 2005 5:07 PM
To: Tomcat Users List
Subject: Re: Redhat Tomcat support

On Mon, Mar 14, 2005 at 03:57:28PM -0600, Trice, Jim wrote:
: [snip]
: RedHat support for Tomcat? We're currently running Tomcat 4.1 and
would have
: to upgrade to 5.5 to get support from RedHat. Is it worth it?

by the way, in response to your question "Is it worth it?" -- did you
mean "RedHat's Tomcat Support" or just "upgrading from 4.1 -> 5.5?"

The upgrade has several benefits, including all of the new servlet spec
2.4/JSP 2.0 features.  That, and sticking with a recent release
increases your chances of list-based support (because you'd be running
the same version as most other list members).

-- 

software  -- http://www.brandxdev.net
tech news -- http://www.RoarNetworX.com


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