Mehjabin, Don't know if you are using windows or Unix but ...
( works nicer in a unix term rather than windows telnet but ..) easiest way to test this is to fake a web request. So telnet <hostname> <port> where hostname is your machine's name or IP address and the port is the port on which you are running Tomcat. Then ... HEAD /<path to word doc / servlet> HTTP/1.0 <return> <return> Before you see lots of garbage you should get what everyone is talking about - the headers. Let us know what the Content-type: header says D Kapasi, Mehjabin wrote: >Thanks Joel, >I have been trying what you said. I did not understand what you meant by >"Check the http headers you are sending for the download. There's a tool >forthis floating around somewhere I think. Compare the headers 3.2.1 sends >with the headers 4.0.1 sends." >How do I check that? > >Here is the garbage that I get when i try to download the word documen.Sorry >for the long email but can you help me out here? I am not understanding >where to start looking for the problem. >Thanks, >Mehjabin > >ÐÏࡱá>þÿ >‹þÿÿÿ‰Šÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ >ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ >ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ >ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ >ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ >ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿì¥ÁW >ø¿Â"bjbjªyªy ŠdÈÈõÌÿÿÿÿÿÿl       4Ž >®!®!®!h"DZ"´Ž >1v(#Æà$¦†%†%†%†%¢ (0,T3˜°u²u²u²u²u²u²u$Yx yzŒÖu >ì4†%†%ì4ì4Öun:  >†%†%ëun:n:n:ì4 †% †%°un:ì4°un:2n: A^¨jà  |q†%# >€¿mÚBÁŽ >®!7&ˆph|q4v01vðpŒ{,9B{|qn:ö XN @    ٠SUBJECT \* MERGEFORMAT >ClassicsCD Web Shop title \* Mergeformat Vision Version 2.1 Revision >History DateRevisionDescriptionAuthor20/Oct/20011.0Initial VersionP >Murphy10/Nov/20012.0Updated based on Requirements WorkshopP >Murphy15/Nov/20012.1Editorial RevisionsS. Chandler >[contractor] > Table of Contents TOC \o "1-3" 1. Introduction PAGEREF >_Toc523131581 \h 1 1.1 Purpose of the Vision Requirements Document (VRD) > PAGEREF _Toc523131582 \h 1 1.2 Product Overview PAGEREF _Toc523131583 >\h 1 2. User Description PAGEREF _Toc523131584 \h 1 2.1 User/Market >Demographics PAGEREF _Toc523131585 \h 1 2.2 User Profiles PAGEREF >_Toc523131586 \h 1 2.3 User Environment PAGEREF _Toc523131587 \h 1 >2.4 Key User Needs PAGEREF _Toc523131588 \h 2 2.5 Alternatives and >Competition ....... > > > > >-----Original Message----- >From: Joel Rees [mailto:[EMAIL PROTECTED]] >Sent: Thursday, March 07, 2002 9:51 PM >To: Kapasi, Mehjabin >Subject: Re: Garbage showing up when trying to download a word doc in TC >4.0.1 > > >Kapasi, Mehjabin wrote (off list): > >>Subject: RE: Garbage showing up when trying to download a word doc in TC >> >4.0.1 > >Woops. I didn't read the title line well enough. I was thinking of text >files, which are a real pain to force downloads with. > > >(I haven't seen any follow-up on the list, and I have a moment to try to >respond again.) > >>The problem is i want it to show me the browser dialog instead of the >>showing garbage on the page. I have tried it on different browsers on >>different machines and it still gives me the same result. If I try >> >accessing > >>the webapp using Tomcat 3.2.1 using the same browser, the dialog shows up >>but as soon as I use Tomcat 4.0.1 I get the problem. >>What else can i do? >> > >Check the http headers you are sending for the download. There's a tool for >this floating around somewhere I think. Compare the headers 3.2.1 sends with >the headers 4.0.1 sends. > >But we would like more information, like a snippet of the code you are using >to send the .doc files, and a sample of the garbage that gets sent with TC >4.0.1, and also relevant server settings. Otherwise, we can only jump to >conclusions (like I did the first time). > >You might also want to check whether you have something set to drop the high >bit and send only seven bits per octet, but I don't think so. > >I apologize for the slow response. Had some work to do, you know. Anyway, >give us more information, and _post_ _to_ _the_ _list_. That way, other >people more qualified than I will be able respond. > >Joel Rees >Alps Giken Kansai Systems Develoment >Suita, Osaka > > >>-----Original Message----- >>From: Joel Rees [mailto:[EMAIL PROTECTED]] >>Sent: Tuesday, March 05, 2002 7:39 PM >>To: Tomcat Users List >>Cc: [EMAIL PROTECTED] >>Subject: Re: Garbage showing up when trying to download a word doc in TC >>4.0.1 >> >> >>Kapasi, Mehjabin wrote: >> >>>However, when i click on the download icon I get garbage on the page >>> >>instead >> >>>of a browser dialog giving me options to save/open the document. >>> >>This is usually a browser settings related problem, not a Tomcat issue.. >> >>>This problem i am experiencing when running Tomcat 4.0.1 with IIS and >>>standalone. >>>Is this a character encoding problem? >>> >>You can tweak the encoding in the http header to help this, but there >>actually is not a good general solution. Ultimately, some users will have >> >to > >>use right-click (or ctl-click on Mac) to direct the browser to save the >> >data > >>instead of displaying it. >> >>>Do i need to encode the Doc URL differently that when I was using TC >>> >>3.2.4? >> >>This is a good question, does anyone know if some defaults for headers >>changed between versions? >> >>Another thing you might want to check is whether the browser settings (or >>the browsers being used) have been changed. >> >>>Where can I find documentation regarding this problem? >>> >>Check the http specifications from the ietf. >> >>I just plugged "http encoding header" into the search field at google.com, >>and they pointed me to >> >>http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html >> >>among others. >> >>Joel Rees >>Alps Giken Kansai Systems Develoment >>Suita, Osaka >> >> >> > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> For additional commands: <mailto:[EMAIL PROTECTED]> Troubles with the list: <mailto:[EMAIL PROTECTED]>