I just finished speaking with Tim K3LR on the land line with regard to my problem We had a cordial conversation and I must say in all the years I have been a ham, I have never had the president of a company immediately call me to address my concerns and problems with a product. I am confident whatever is plaguing my NCC-1 will get fixed whether it's the unit, or operator head-space.
I also received a satisfactory explanation for the policy of not providing a schematic for the NCC-1. The repair service terms as explained to me are quite reasonable but I hope I don't have to send it in for repair. I certainly appreciate this fast response. Also, I mischaracterized the service dept. email as "canned." It did have some personalized text in it which I overlooked and I apologize for that. 73 Rob K5UJ On Fri, Sep 23, 2016 at 8:58 AM, Tim Duffy <k...@k3lr.com> wrote: > Hello Rob: > > Please call DX Engineering. We will help you get your NCC-1 working > properly. > > 73 > Tim K3LR _________________ Topband Reflector Archives - http://www.contesting.com/_topband
