#20843: Tor Browser: How do we help users to use higher security? -----------------------------+--------------------- Reporter: arthuredelstein | Owner: Type: defect | Status: new Priority: Medium | Milestone: Component: User Experience | Version: Severity: Normal | Resolution: Keywords: | Actual Points: Parent ID: | Points: Reviewer: | Sponsor: -----------------------------+---------------------
Comment (by ninavizz): Howdy—as a longtime UX'er (who's had a lot of experience with both actual design and with users in research efforts), many of the Tor browser's usability issues feel pretty easily obvious and resolvable. I don't feel that many would require testing to be improved upon from how things are today. I'm a novice to security tech, and don't code (or plan to ever learn how to code) — and almost all "how to" things about Tor are written and visually/cognitively presented in what reads as techie jibberish, to me. The website is also somewhat painful to make sense of. I realize the above sounds rude and potentially arrogant. It's said only to be completely honest, and as a big believer in a product I want more folks worldwide to have greater cognitive access to. I put together some wireframes to articulate issues I've observed as the most show-stopping for me, as a new user of the Tor browser. https://drive.google.com/open?id=0BzRaXGZ006aoWHJLd0hBT3IyRUE My $.02 :) Happy to help as much as I'm able to! Longer term, I'd also recommend a design director as a permanent staff hire of the Tor project. For UX stuff on the browser, organizing and executing user research projects (qualitative studies and in-person testing are essential), and shaping user-facing advocacy/education materials, a full-time lead of volunteer contributing designers and writers, and someone to shape best practices for managing design within the Tor community, seems like a missing piece that could make a big difference. Shorter-term, potentially coordinating with some of the UX'ers at Mozilla for bi-weekly reviews of user-facing product tweaks/additions? I'd be happy to make some introductions, if that'd help. -- Ticket URL: <https://trac.torproject.org/projects/tor/ticket/20843#comment:5> Tor Bug Tracker & Wiki <https://trac.torproject.org/> The Tor Project: anonymity online _______________________________________________ tor-bugs mailing list tor-bugs@lists.torproject.org https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs