#27117: Usability Research Results: .Onions- Uganda
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Reporter: nyinz | Owner: antonela
Type: defect | Status: new
Priority: Medium | Milestone:
Component: UX/Research | Version:
Severity: Normal | Keywords: ux-team
Actual Points: | Parent ID: #27010
Points: | Reviewer:
Sponsor: |
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Methodology:
See attached
Test: https://docs.google.com/document/d
/17KQUGURJ7FwnaYana_0lDskKHgV1PFvnAI-NnitPgRI
Where: Tor Training in Kampala, Uganda
Participants: Four (4)
Results:
1.Summary of demographics
2.What users said
3.Conclusion
**1.**
The group consisted of **4 male** users aged **20-50**
Most of the people described themselves as day to day technology users who
have not used Tor before
**2.**
Q0 **Can you recognize the padlock? What do you think it means**?
For most, this is not a difficult question and they related the padlock to
a secure website
Quote:
“This website is safe, you can trust it”
Q1 **What do you think the onion means**?
Most users said it is a logo for Tor browser and feel that it is a secure
site
The positive/trust feeling described in the methodology seems to be
received by the users
Q2 **Why do you think these icons are different**?
Most users seemed confused about this question but eager to give an answer
anyway. It is unclear though where they see a difference or whether one is
implied by the question
Q3 **W****hat do you think this icon means**?
Most of the users are less confidence now than the other questions. They
are unsure about what the icon means
Q4 **What do you think this icon means**?
Most of the users are aware that there is risk implied with this icon
Q5 **Order these icons from less secure to more secure**
Data summary pending...
**3.**
The user group is unique because of their limited knowledge and usage of
Tor and Tor products, However, their responses shed light on the
implications of using icons with a similar shape and color scheme. We
found that users cannot correctly identify what each icon means; why and
how they are different other than by color
This group represents a sample of the community who could benefit greatly
from using Tor but are limited by the knowledge of its tools/products
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/27117>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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