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Hi all,

Done this month:
- - Resolved 212 tickets on RT
- - Rejected 21 spam tickets on RT
- - Attended winter meeting in Valencia
- - Began investigating funding sources for help-desk
- - Worked on updating images in Sponsor O curriculum to match new Tor Browser 
UI
- - Worked on updating Tails screenshots for Sponsor O curriculum
- - Redeployed test hidden service for support usage
- - Reviewed team requests on Transifex
- - Added the tor-animation resource to Transifex with Karsten[1]
- - Continued to work with potential exit operators

Notes on RT:
- - iOS users continue to look for an official Tor solution
- - Increase in Tails requests
- - New round of users contacting us regarding cryptolocker malware
- - TorChat users continue to contact the help-desk 
- - A number of users have asked about using Meek without Tor Browser

[1]: 
https://www.transifex.com/projects/p/torproject/resource/tor-misc-tor_animationsrt/

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