Hey Jane! /usr/share/doc/systemd/README.Debian.gz describes some general
steps to get some information about this. Particularly, please run
systemctl start debug-shell
in a terminal, then shut down. When it's hanging, press Ctrl+Alt+F9,
there should be a root shell running. What does "systemctl list-jobs"
say? There's presumably one job which is stuck at "stopping", which one
is it? At this point, please try if this still works:
journalctl -b > /var/tmp/journal.txt
(it might already fail depending on how far Ubuntu has been shut down
already). If so, at the next reboot you should have a
/var/tmp/journal.txt, can you please attach this here?
Thanks!
** Changed in: systemd (Ubuntu)
Status: New => Incomplete
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Touch seeded packages, which is subscribed to systemd in Ubuntu.
https://bugs.launchpad.net/bugs/1591274
Title:
xenial shutdown takes a looong time
Status in systemd package in Ubuntu:
Incomplete
Bug description:
I have a new XPS13, running an up-to-date 16.04. The shutdown process
takes ages - something is clearly getting stuck. It eventually
completes, but is (or seems like) several minutes. Happy to help
debug if you can give instructions on how to see what's stuck.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1591274/+subscriptions
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