Thanks for changing the status and importance, C. Have a great day! :) G -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1638634
Title: Print Job with Authentication is postponed until queue is opened manually Status in cups package in Ubuntu: Triaged Bug description: Ubuntu version 16.04 16.04 (cups 2.1.3-4ubuntu0.5). system-config-printer-common 1.5.7+20160212-0ubuntu2. Hplip 3.16.3+repack0-1. Problem is reproducable by the bug reporter. All print jobs from many different applications Bug triager is unable to reproduce the bug. Steps to reproduce: 1. Print an any document from an any application's print dialog (e.g. evince, Okular, GIMP, ReText,...). 2. Printing does not happen. 3. Open "system-config-printer” 4. Open the printer's print queue 5. All documents in the queue are processed, i.e. printed immediately. Expected behaviour: the document prints immediately. Actual behaviour: the document is held in the queue until the print queue is opened through "system-config-printer.” Additional notes: Printer is a RICOH MP C3003 situated on a large network. CUPS interface on local computer indicates that job is stopped but “release job” button is ignored. Opening the queue in “system-config-printer” on local computer immediately starts the job. Reporter has uploaded tail of access.log which mentions authentication successful, only after the reporter opened the queue in “system-config-printer” ----------------------- Triager searched for dups - none found. (original description follows) I am connected to a print host requiring authentication. The authentication data is already stored in CUPS. I can issue a new print job and the printer icon in the panel appears, but the job isn't started, until I open the queue of the respective printer. --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 CupsErrorLog: E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of /var/cache/cups/job.cache. E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of /var/cache/cups/job.cache. E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of /var/cache/cups/job.cache. E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of /var/cache/cups/job.cache. E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of /var/cache/cups/job.cache. CurrentDesktop: UnityDistroRelease: Ubuntu 16.04 InstallationDate: Installed on 2015-09-15 (1077 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) Lpstat: device for 0_prost: lpd://prost.uni-koblenz.de/ device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14 device for MFC9332CDW: dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390 MachineType: LENOVO 20BX000XGE Package: cups 2.1.3-4ubuntu0.5 PackageArchitecture: amd64 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', '/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MFC9332CDW.ppd: Permission denied grep: /etc/cups/ppd/0_prost.ppd: Permission denied ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18 Tags: xenial Uname: Linux 4.15.0-30-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago) UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp vboxusers _MarkForUpload: True dmi.bios.date: 09/13/2017 dmi.bios.vendor: LENOVO dmi.bios.version: JBET66WW (1.30 ) dmi.board.asset.tag: Not Available dmi.board.name: 20BX000XGE dmi.board.vendor: LENOVO dmi.board.version: SDK0E50510 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T450s dmi.product.name: 20BX000XGE dmi.product.version: ThinkPad T450s dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1638634/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
