** Attachment added: "route.txt"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1856718/+attachment/5313416/+files/route.txt

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https://bugs.launchpad.net/bugs/1856718

Title:
  CUPS server has an internal error whenever I attempt to add my HP
  OfficeJet8600 printer to configured devices via networking

Status in cups package in Ubuntu:
  New

Bug description:
  Whenever I attempt to add my HP OfficeJet8600 printer and configure it
  for printing on my Ubuntu PC, CUPS has an internal error and it is
  unable to configure the device or install drivers.

  This happened when I ran "system-config-printer" and selected the
  printer from the list of network printers and clicked "Forward"

  Instead of configuring the printer and installing drivers, CUPS had an
  error.

  Description:  Ubuntu 19.10
  Release:      19.10

  cups:
    Installed: 2.2.12-2ubuntu1
    Candidate: 2.2.12-2ubuntu1
    Version table:
   *** 2.2.12-2ubuntu1 500
          500 http://us.archive.ubuntu.com/ubuntu eoan/main amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: cups 2.2.12-2ubuntu1
  ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
  Uname: Linux 5.3.0-24-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  Date: Tue Dec 17 09:37:45 2019
  InstallationDate: Installed on 2019-11-20 (26 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications 
   Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card 
Reader Controller
   Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Inspiron 5570
  Papersize: letter
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic 
root=UUID=9ff1c776-2a6a-46be-a74f-61646ac9ac90 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/15/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.2.3
  dmi.board.name: 09YTN7
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5570
  dmi.product.sku: 0810
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.apport.crashdb.conf: 2019-11-27T12:43:30.211160

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