Comment #7 is only valid if you get links created in /tmp. You have to both remove the executable bit from scp-dbus-service.py and kill the scp-dbus-service.py process in this case. If this is the case for you, does printing return to work normally after applying the workaround?
The original description tells that printing works from Firefox and does not work from applications with GTK3 Print dialog. This looks like that something is wrong with the print dialog, as CUPS is able to print but the GTK3 print dialog does not give access to the printer. So please try to print from LibreOffice and/or from KDE applications (Okular, Digikam, ...). Can you print from these applications? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1378438 Title: Printer dialog stuck on "Getting printer information..." Status in “cups” package in Ubuntu: Confirmed Bug description: In GTK+3/gnome-3 apps (eg evince), when I select my network-discovered printer, the "Status" field changes to "Getting printer information..." and the mouse cursor goes into spinning icon, and the Print button stays disabled, so I cannot print. In Firefox, the status tells me the printer is low on toner, but allows me to print. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: cups 1.7.5-3ubuntu1 ProcVersionSignature: Ubuntu 3.16.0-18.25-generic 3.16.3 Uname: Linux 3.16.0-18-generic x86_64 NonfreeKernelModules: nvidia wl ApportVersion: 2.14.7-0ubuntu2 Architecture: amd64 CupsErrorLog: E [01/Oct/2014:13:52:31 -0700] systemd_checkin: Unable to get local address - Permission denied E [02/Oct/2014:08:11:27 -0700] systemd_checkin: Unable to get local address - Permission denied E [03/Oct/2014:08:02:08 -0700] systemd_checkin: Unable to get local address - Permission denied E [03/Oct/2014:08:11:49 -0700] systemd_checkin: Unable to get local address - Permission denied E [03/Oct/2014:08:22:30 -0700] systemd_checkin: Unable to get local address - Permission denied CurrentDesktop: GNOME Date: Tue Oct 7 09:29:43 2014 InstallationDate: Installed on 2014-02-24 (224 days ago) InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20140218) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Apple Inc. MacBookPro11,3 Papersize: letter ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-18-generic.efi.signed root=UUID=135fd833-3282-4f3b-8802-0a27ec2765b9 ro quiet splash init=/lib/systemd/systemd vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to utopic on 2014-08-17 (50 days ago) dmi.bios.date: 10/18/2013 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP112.88Z.0138.B02.1310181745 dmi.board.asset.tag: Base Board Asset Tag# dmi.board.name: Mac-2BD1B31983FE1663 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro11,3 dmi.chassis.type: 10 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-2BD1B31983FE1663 dmi.modalias: dmi:bvnAppleInc.:bvrMBP112.88Z.0138.B02.1310181745:bd10/18/2013:svnAppleInc.:pnMacBookPro11,3:pvr1.0:rvnAppleInc.:rnMac-2BD1B31983FE1663:rvrMacBookPro11,3:cvnAppleInc.:ct10:cvrMac-2BD1B31983FE1663: dmi.product.name: MacBookPro11,3 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1378438/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
