Hello,
FYI:
On 10/7/2012 8:06 PM, Christian Boos wrote:
> Therefore I suggest the following, adapted from basic-workflow.ini:
>
> [ticket-workflow]
> leave = * -> *
> leave.operations = leave_status
> leave.default = 1
>
> assign = new,assigned,reopened -> assigned
> assign.permissions = TICKET_MODIFY
> assign.operations = set_owner_to_self
>
> resolve = new,assigned,reopened -> closed
> resolve.permissions = TICKET_MODIFY
> resolve.operations = set_resolution
>
> reopen = closed -> reopened
> reopen.permissions = TICKET_CREATE
> reopen.operations = del_resolution
>
> + keeping the change_owner and change_resolution we already have.
>
> The [milestone-groups] would be the one from basic-workflow.ini,
> resulting in "assigned" tickets being shown in yellow.
This workflow is now in place.
> And this brings me to a semi-related topic: triaging woes...
Adopted the suggestion to create a milestone for hard to triage tickets
("undecided").
-- Christian
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