On Wednesday, September 16, 2015 at 9:27:54 AM UTC-7, Peter Suter wrote: > > On 16.09.2015 14:04, Greg Troxel wrote: > > I have long noticed that when doing a custom ticket query that even if > > asking for open tickets (which seems the normal case), tickets that were > > closed in the last hour or so show up. > > > > I can see why people would want this at times, but it seems plainly > > wrong given the ticket query string. It's also highly unhelpful when > > going through and cleaning up tickets that should have been closed long > > ago, because the ones that have been dealt with do not disappear from > > the query. > > > > Should there be an option to include tickets that recently met the > > search criterea? > I don't think there's any intended special behavior for recently closed > tickets. But there is a feature[1] that can maybe be misinterpreted that > way: > > >When you return to the query any tickets which were edited will be > displayed with italicized text. If one of the tickets was edited such > that it no longer matches the query criteria , the text will also be > greyed. Lastly, if a new ticket matching the query criteria has been > created, it will be shown in bold. > > If that's what you mean, the next sentence there mentions the intended > solution: > >The query results can be refreshed and cleared of these status > indicators by clicking the Update button again. > > I personally found this rather confusing initially, but once it's known > I learned to ignore it. > > [1] http://trac.edgewall.org/wiki/TracQuery#NavigatingTickets >
I found it confusing as well, though I appreciate it as a feature now that I know about it. I found one related ticket: http://trac.edgewall.org/ticket/9006 and I can confirm the defect noted by Remy in comment:5 - there is no greying for tickets no longer match the query. The bolding of new tickets works as described. We should probably reopen #9006 to address the greying for tickets that no longer match the query. -- You received this message because you are subscribed to the Google Groups "Trac Development" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/trac-dev. For more options, visit https://groups.google.com/d/optout.
