Rainer Sokoll wrote:
> Hi,
>
> what is your experience if you open tickets on edgewall? I have one open
> ticket (http://trac.edgewall.org/ticket/4393), but it seems that it is
> totally ignored :-(
> For me, this case is really a workstopper.
> I know that I do not have a support contract and therefore cannot force
> an answer - on the other side, this silence does not improve our trust
> in edgewall's process of bug handling.
> Is it only me who feels left alone?
>   

Well, there are currently 369 defect tickets opened, so you're certainly 
not alone.
I think we're doing our best with the man power we have ;)

Also, we're a bit more dedicated these days to improve 0.11dev than to 
fine tune 0.10.x. But it's true that there's still a big pile of tickets 
left for 0.10.4 and we need to go through... As a first step for #4393, 
I've scheduled it for that milestone.

-- Christian


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