Charlie wrote:
I am trying to use Trac to support a helpdesk application, but I have a
requirement that the customers not be able to see each others' tickets
(so they don't reveal what they are doing to others). I didn't find
anything obvious on how to do this after a quick review of the on-line
documentation.
Does anyone know if this is possible or already created?
Not yet possible in stock Trac, but:
- there's a plugin for it on trac-hacks:
http://trac-hacks.org/wiki/PrivateTicketsPlugin
- the feature request is already tracked
(http://trac.edgewall.org/ticket/1316)
-- Christian
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