On Thu, Jan 18, 2007 at 06:04:09AM -0800, Charlie wrote:

I am trying to use Trac to support a helpdesk application, but I have a
requirement that the customers not be able to see each others' tickets
(so they don't reveal what they are doing to others).  I didn't find
anything obvious on how to do this after a quick review of the on-line
documentation.

Does anyone know if this is possible or already created?

AFAIK, there is no such thing.
Anyway, there is PrivateTicketsPlugin:
(http://www.trac-hacks.org/wiki/PrivateTicketsPlugin) - but see
http://www.trac-hacks.org/ticket/920

Rainer

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