On Jul 9, 8:57 am, Jani Tiainen <[EMAIL PROTECTED]> wrote: > Jason Galyon kirjoitti: > > > > > I have had several people turn down Trac (or are waiting on it) due to > > no private tickets for multiple projects. > > > On Wed, Jul 9, 2008 at 7:59 AM, Jani Tiainen <[EMAIL PROTECTED] > > <mailto:[EMAIL PROTECTED]>> wrote: > > > Jeroen Ruigrok van der Werven kirjoitti: > > > -On [20080709 12:54], Jani Tiainen ([EMAIL PROTECTED] > > <mailto:[EMAIL PROTECTED]>) wrote: > > >> Finnish language and dates/times. > > > > I only have a few smallish Finnish translations done, but I am > > not a native > > > speaker. > > > I've almost complete translation done, just needs to be tested is it > > sane or not... > > > > dates/times can for now be dealt with by setting the appropriate > > LC_TIME, > > > but it should be a preference option soon (dependent on Babel). > > > Well these are just minor issues. Main concern is to have private > > tickets so customers don't see each other issues (specially if they have > > some sensitive data) > > Of course since I can code if needed what it would require to make a > plugin to handle private tickets so that once entered and marked > "private" nobody else than user who entered ticket or some ticket > masters can see it. > > It definitely must be invisible or inaccessible from other places - > including timeline etc. > > -- > > Jani Tiainen
Does the PrivateTickets plugin not achieve what you want? Since they are required to register, with admin approval, the fact that you need to set the permissions is not a big deal. Or more likely some combination of the PrivateTickets plugin, the SupportTicket Plugin, and the ClientsPlugin might provide all the data and functionality you want. As for not seeing in timeline etc. My thought would be to put those users in a group that doesn't have permission(s) to view the timeline, or configure the timeline to not show tickets. At least the PrivateTickets plugin would be a good starting place. If you're after a single project, that just handles support for multiple projects, a couple of these with liberal use of Intertrac Links should do the job for the internal use part. At least that is where I would start. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to trac-users@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
