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On 13.11.2014 22:10, Richard Smith wrote:
> I seemed to have broken one of our main links in TRAC our Admin Link.
> Our primary directory labeled NOVA is spitting out this message whenever
> I try and access it. 
> The story behind this is I was trying to load a plugin and accidentally
> clicked on the API.py and now I'm getting this whenever I try and
> connect to that link. 
> I cannot simply load from our backup because coworkers have been
> writting to it all day.

(Heaven, who let that guy fiddle with a production Trac server without a
big picture of the installation, not even a plan for restore in case of
failure?)

I really hope that you're not as clueless as these lines look like. Trac
is rather well self-documented, and you could find out about Trac db and
file storage rather easy on your own.

> My question is how can I go about fixing this? If data is stored on the
> D drive then I could just reload the C drive and be alright (The other
> projects are on the D drive) I am not sure how TRAC saves their
> information regarding tickets though and am quite hesitant to take do
> that in the case of losing a days worth of work. I amextremely green
> when it comes to TRAC. Our TRAC does work but it is limping. I hope this
> is enough information for you guys and hope to hear from you guys soon! 

Hm, without knowing much about your server setup I guess it is ...

> "Traceback (most recent call last):
>   File "C:\Program Files (x86)\VisualSVN 
> Server\trac\python\lib\site-packages\setuptools-0.6c11-py2.6.egg\pkg_resources.py",
>  line 201, in get_provider
>     __import__(moduleOrReq)
> ImportError: No module named tracusermanager"

just that you destroyed/movered/removed UserManagerPlugin, or just did
replace but not restart the server properly after updating the egg.

Looking through all files named trac.ini tells you the exact locations
of db and file storage, and ultimately answers your question, if D.\ is
really all Trac environments home or not.

Steffen Hoffmann
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