Thanks the issue is resolved removed the anonymous   permission from the
trac.


On Wed, 6 Sept 2023 at 22:13, Venu Pillai <[email protected]> wrote:

> I want authenticator users to view or modify tickets .
>
> On Wed, 6 Sept 2023 at 21:08, RjOllos <[email protected]> wrote:
>
>>
>>
>> On Tuesday, September 5, 2023 at 11:09:08 PM UTC-4 [email protected]
>> wrote:
>>
>> one more issue .
>> Before login page its shows ACTIVE tickets and i can open and view the
>> tickets but cannot update or modify , please help
>> SQL reports and saved custom queries
>> *{1}* Active Tickets <https://itsupport.vistaar.local/platform/report/1>
>> *{2}* Active Tickets by Version
>> <https://itsupport.vistaar.local/platform/report/2>
>> *{3}* Active Tickets by Milestone
>> <https://itsupport.vistaar.local/platform/report/3>
>> *{4}* Accepted, Active Tickets by Owner
>> <https://itsupport.vistaar.local/platform/report/4>
>> *{5}* Accepted, Active Tickets by Owner (Full Description)
>> <https://itsupport.vistaar.local/platform/report/5>
>> *{6}* All Tickets By Milestone (Including closed)
>> <https://itsupport.vistaar.local/platform/report/6>
>>
>>
>> Are you saying that without authenticating you can view tickets but you
>> cannot update or modify the tickets?
>>
>> Do you wish for an unauthenticated user to modify tickets? You may just
>> need to grant the appropriate permissions.
>>
>> https://trac.edgewall.org/wiki/TracPermissions#TicketSystem
>>
>> Non-authenticated users accessing the system are assigned the name
>> anonymous. Assign permissions to the anonymous user to set privileges for
>> anonymous/guest users. The parts of Trac that a user does not have
>> privileges for will not be displayed in the navigation bar. In addition to
>> these privileges, users can be granted additional individual rights in
>> effect when authenticated and logged into the system. All logged in users
>> belong to the virtual group authenticated, which inherits permissions from
>> anonymous.
>>
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>> .
>>
>

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