-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 You know the only thing I despise about RR, is when I call tech support. They give me the standard first question on which o/s I'm using. When I respond linux, they say say that they don't support linux. Last time I called I was calling because we had severe packet loss. I tried telling the guy I ddin't want help with linux, and that I wanted someone to take a look at my packet loss issue. All he wanted to do was have me reboot my computer, clear my dns, etc. He wouldn't even help me because I was using linux. Drove me nuts.
Now, I'm currently using bellsouth. I happened to get a few months for free because I got caught in the static ip address advertisment trap. Only after getting the service did I find that you could only use the static on the modem. That wasn't what I'd hoped for or wanted. After them telling me that I should have read the fine print, I called the better business bureau. Consumers pay based on advertising. If you are going to advertise a static, solely to win geeks over to your service, and then not actually give it to them, then you need some adjustment. Bellsouth has been ok though. When it rains, I get 50% packet loss. Every few days the connection will drop. It'll come back after a minute or two, but it's darn irritating. I wish I'd known about Intrex before I did the bellsouth thing. On Saturday 28 August 2004 11:26 am, Ben Pitzer wrote: > Jeff, > > Well, time to plug my service. Time Warner Cable's Road Runner service in > this area is very solid. I work for Road Runner, so I can tell you that > the network has been improved in the Triangle to a very high level of > service. Your IP is DHCP, and we do not use PPPoE (not sure if DSL does, > never used them). Our DHCP policies, however, are such that your IP will > rarely change, if ever. Typically, it only changes if you leave your PC > down for a prolonged period, if there's an outage (fairly rare), or if we > are forced to make scope changes to add or remove IPs from a certain hub > (also rare). The service basically requires that your PC can get a DHCP > IP, and that's about it. I use a Debian Sarge machine with two FastE cards > and iptables as a firewall/DHCP server for my network. It also performs > web server and inbound mail service functions for my wife's business. TWC > is very server friendly, and typically only gets annoyed if a user is > saturating their pipe for prolonged periods. Typically, that means that > they are doing file sharing of large files, which usually means music > and/or video sharing and is almost always illegal. (Notice I said > "almost") Nevertheless, we also offer two tiers of service: standard at 3 > Mbps downstream and 384 Kbps upstream (max speeds. No minimum speeds are > ever guaranteed for any Internet service, broadband or dialup), and Road > Runner Premium at 6 Mbps downstream and up to 512 Kbps upstream. Pricing > is available from the Time Warner Cable web site or customer service. > > I'm a sysadmin for RR, and I check the list regularly. I typically am > willing to help out (time permitting) if the tech support folks aren't able > to answer the questions or address the problems adequately, or if they > won't escalate a problem you know isn't your machine. I'll also gladly > answer any questions that don't compromise the security of my network or my > NDA (and thus my job). My manager also peeks in on occasion, and will > sometimes throw an answer into the fray when questions are raised about RR > services. > > On the whole, though, there are plenty of people willing to help you out in > here in pretty much any way possible. Take care. > > Regards, > Ben Pitzer > > --------------------------------------------- > > "Those that can give up essential liberty to obtain a little temporary > safety deserve neither liberty nor safety." > --Ben Franklin-- > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > > Behalf Of Jeff Patterson > > Sent: Friday, August 27, 2004 9:40 PM > > To: [EMAIL PROTECTED] > > Subject: [TriLUG] broadband option in the Triangle area > > > > > > Greeting fellow future TriLuger's! > > I'm about to move to the Raleigh area within 1 month. I would like to > > get some recommendations for broadband in the area (who to check out, > > who to avoid, etc). > > Things that are important: > > speed (UL/DL) > > reliability > > uptime > > > > I would really prefer DHCP, but a static IP would be even better. I > > keep seeing info that suggests PPPoE is the trend in the area (am > > moving from Denver). > > > > So far what I've found in the area is BellSouth, Time Warner cable, > > Sprint. Is there anything else? Any/all suggestions feedback would > > be very appreciated! Thanks in advance! > > > > Jeff > > -- > > TriLUG mailing list : > > http://www.trilug.org/mailman/listinfo/trilug TriLUG Organizational FAQ > > : http://trilug.org/faq/ > > TriLUG Member Services FAQ : http://members.trilug.org/services_faq/ > > TriLUG PGP Keyring : http://trilug.org/~chrish/trilug.asc - -- Jeremy West //--------------------------- "I had a life once... now I have a computer and DSL" -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.4 (GNU/Linux) iD8DBQFBMOMagZTWPj0VdaQRAhJxAJ40/YlX2OBKb6wWXFt8SwLY5jZe4ACfWE+r v3BonYD2AuP4+B5QdzadM3Y= =7lJc -----END PGP SIGNATURE----- -- TriLUG mailing list : http://www.trilug.org/mailman/listinfo/trilug TriLUG Organizational FAQ : http://trilug.org/faq/ TriLUG Member Services FAQ : http://members.trilug.org/services_faq/ TriLUG PGP Keyring : http://trilug.org/~chrish/trilug.asc
