I must've misunderstood Western Digital's "advance RMA" explanation
http://websupport.wdc.com/warranty/rmainfo.asp?custtype=end&lang=en because I was under the impression that I would be charged for the new drive and then reimbursed once they cleared the old one. On the bright side, a "standard" RMA all the way out to California still only took about 10 business days. Thanks for the heads up. :) -CMP On 9/22/05, Pat Regan <[EMAIL PROTECTED]> wrote: > Cristobal Palmer wrote: > > I'll echo Joe's comments and give an endorsement to Intrex, especially > > since they give discounts to TriLUG members. That said, if you don't > > _mind_ keeping shipping supplies around and are meticulous about > > keeping records (such as receipts), then you can safely go with an > > internet bargain that includes a nice (eg. 3-5 yr.) warranty. > > Keeping shipping supplies around shouldn't be an issue. Every time I > have RMAed an IDE drive I have used "advance RMA," or whatever the > particular vendor calls it. You give them your credit card number, they > ship you a drive. Swap the drive and put the old drive in the new > packaging, then send it back. As long as they get the drive they don't > charge your card. > > As has been said already, any brand of drive has the same chance of > failing. Hopefully, though, the drives with a longer warranty passed > more tests :). > > For my purposes, the best reason to choose a manufacturer is their RMA > policy. I have recently had to RMA both Maxtor and Western Digital > drives, both brands connected to my 3ware IDE controller. > > My Maxtor drive started throwing errors like crazy. In order to RMA a > Maxtor drive you have to run MaxBlast on the drive, which means I had to > put the drive on an IDE controller. This wouldn't have been terrible... > Except that MaxBlast claimed that it was able to repair my problem. I > had to go through this garbage 2 more times before I could get the code > that would let me get the drive replaced. I do not ever want to deal > with that again, so I will never buy a Maxtor drive again. > > Western Digital doesn't ask any questions, it seems they will RMA > anything. > > I would like to know what Seagate's policy is, if anyone knows. > > Pat > > > > > -- > TriLUG mailing list : http://www.trilug.org/mailman/listinfo/trilug > TriLUG Organizational FAQ : http://trilug.org/faq/ > TriLUG Member Services FAQ : http://members.trilug.org/services_faq/ > TriLUG PGP Keyring : http://trilug.org/~chrish/trilug.asc > > > -- Cristobal M. Palmer UNC-CH SILS Student [EMAIL PROTECTED] [EMAIL PROTECTED] ils.unc.edu/~cmpalmer "Television-free since 2003" -- TriLUG mailing list : http://www.trilug.org/mailman/listinfo/trilug TriLUG Organizational FAQ : http://trilug.org/faq/ TriLUG Member Services FAQ : http://members.trilug.org/services_faq/ TriLUG PGP Keyring : http://trilug.org/~chrish/trilug.asc
