It's not that GNU/Linux isn't rock solid, it's that it's less automated, less
dumbed down, more in the way between the user and the work. Flexibility is a
double-edged sword.
The multiplicity of hardware support (sometimes without free drivers) is not
a problem that proprietary OSs have to deal with.
Also, I'm being a bit unfair since I don't know the ratio of minor issues vs
the user base of each kind of OS.
But I'll state it once again without ambiguity:
While I think exceptional useability/convenience will help a wider adoption,
I will keep on giving up a few convenience-related features for software that
respects the user (i.e. free software).
