Marilyn Hilb wrote:

>Hi all. I have a question and hopefully I'll give you all the info you
>need to answer.
>
>Universe 9.4 SB+ 3.4.0 I don't know if SB+ comes into play on this.  NT
>
>We make a copy of our live account every so often. When doing this we use
>NT to make the copy and then run it through a universe process so that
>Universe knows about the account. All works just fine, we have been doing
>this for years.
>
>What I just am now doing is creating a VOC pointer on a different machine
>(our testing machine which happens to be w2k) and pointing over to
>Universe files in the copied account. The pointer works fine on some
>files and not so fine on other. It works fine on all files in the Live
>account, it is the copy of the account it doesn't work in.
>
>The trigger here seems to be files that have I_XXXX folders on them,
>Index Map?.
>
>  
>

A Ha. You are seeing Indexes, which have the absolute path hard-coded in
the file header. Those can't be copied by non-uniVerse processes without
them appearing to be corrupted. There are no VOC pointers to those files
in a 'real' account; only the header of the file to which each index
belongs.

If you wish to see whether the indexes are working on the copy, try this
command:

LIST.INDEX FILENAME ALL

in the VOC of the copy account.

HTH

Karl

>We are of the mind that when we copy the account over, some pointer is
>not being re-set in these files/index maps. That we are failing to run a
>routine when we first copy the account.
>
>This voc pointer works fine on the original 'live' account and fine on
>files in the test account that don't have this I-folder.
>
>We checked permissions, sharing and all those goodies. Don't see any
>reason there for this. And again, it works on (apparently) all files
>without the "I-xx" and doesn't work on all files with one.
>
>What are we missing?
>
>  
>
>>CT VOC SM.ORDERS
>>    
>>
>                                                                               
>  
>     SM.ORDERS
>0001 F                                                                         
> 
>0002 \\MACHINENAME\ACCOUNTTEST\SM.ORDERS                                       
>       
>0003 E:\OTHERTEST\D_SM.ORDERS                                                  
>   
>  
>
>>LIST SM.ORDERS                                                                
>> 
>>    
>>
>Unable to open index map "g:\accounttest\I_SM.ORDERS/INDEX.MAP" for 
>read/write,Un
>able to open "SM.ORDERS" file.                                                 
> 
>  
>
>>                                                                              
>>    
>>
>
>
>Thanks,
>
>Marilyn A. Hilb 
>Value Part, Inc
>Direct: 847-918-6099
>Fax: 847-367-1892
>[EMAIL PROTECTED]
>www.valuepart.com
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