Yup - I received your email -- And I'm glad this is moving up the chain. The bigger question to the User Group -- Are there 3rd party products that we as vendors and users **need** IBM to ensure work at some base level? Are there 'natural use' products that IBM really does need to test and assure a base-level of compliance with??
Today, IBM certifies that UniData works on Windows, and several versions of Unix and Linux -- and that if U2 does not work with those products, it would be a 'tier one' issue to resolve. In a very short period of time, it appears any new client we get will be expecting that same 'Tier one' support for Crystal Reports, and we don't have a mechanism to ensure that support. Are there products like these that are 'add ons', but essentially 'core' or 'natural use' extensions that need to be tested in the same way the O/Ss are tested?? David W. > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of David Peters > Sent: Thursday, September 18, 2008 5:39 PM > To: u2-users@listserver.u2ug.org > Cc: [EMAIL PROTECTED] > Subject: Re: [U2] [UD] Crystal Reports and UniData > > I wanted to send a note on this much earlier, but have been > tied up until now. We can't certify that other solutions, > such as C.R., will work with our products, but we really do > want them to work. It sort of makes sense that we would, > because if our customers can't succeed with their > solutions, neither will we. ------- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
