We had ManFact for over 15 years (I was not here for all that time)
and there came a point in our corporate life where this very question arose. We
sat down and did an analysis of how many times did we call against the cost.
We considered that (essentially) there were only two good support people for
ManFact plus the fact that Epicor was stopping all development, we decided for
us that it would be cheaper over a year to go it alone. We have found that the
times we may have called Epicor in the past, we were able to slug through the
matter and resolve the issue ourselves. We said sayonara to them and for us it
was the best decision.
Barry Rogen
Senior Programmer/Analyst
PNY Technologies, Inc.
(973) 560-5327
bro...@pny.com
------------------------------------------------------------------------------------------------------------------------
We are continually faced with great opportunities brilliantly disguised
as insoluble problems.
John W Gardner
------------------------------------------------------------------------------------------------------------------------
-----Original Message-----
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of John Varney
Sent: Friday, June 29, 2012 11:46 AM
To: 'U2 Users List'
Subject: Re: [U2] Reasons to continue with Software vendor support
I have a potential issue coming up. Our CFO seems to want to be more penny
pinching than normal and is trying to get us to discontinue our support from
our main vendor (We currently use ManFact from EpiCor). This seems like a
REALLY bad idea, but it keeps coming up. Can I get some outside opinions on why
we should keep the support going? I'd like as many as possible because I'd like
to put an end to this once and for all. All comments would be welcome.
_______________________________________________
U2-Users mailing list
U2-Users@listserver.u2ug.org
http://listserver.u2ug.org/mailman/listinfo/u2-users
_______________________________________________
U2-Users mailing list
U2-Users@listserver.u2ug.org
http://listserver.u2ug.org/mailman/listinfo/u2-users
