Check the interface stats on both the radio and the router/switch closest up stream. You probably have a bad interface, cable, or connector somewhere. Also you could have a wireless congestion or interference issue, try changing the feq on the AP.
Shawn C. Peppers Video Direct 866-680-8433 Toll Free http://www.video-direct.tv > On Aug 21, 2017, at 4:33 PM, t...@byhalia.net wrote: > > Time to ask the experts as I cannot figure out this issue!! This CPE > worked perfect until a recent storm, but I have replaced the AP and CPE > radios at this point too. > > I have one customer that reports erratic download and uploads. Actually > sometimes going above the set rate in my Tik router, CCR1009-7G-1C+PC, > Firmware Bugfix 6.38.7. This CPE is connected to an AP that is feed from > routers that are directly connected to my fiber line in my Data Center in > this area, so everything is at the base of the tower that feeds this AP > directly, no jumps to other towers first. > > I spent a lot of time connected to this CPE at the customers house testing > with and without airmax, changing radio firmware, decreasing and > increasing power, but get the same erratic behavior. I changed the POE, > M5 cone tested the cable (tested good), but still the same. I finally > tested multiple channels at the AP and found a stable solution/temp fix, > not perfect, but stable. I had to leave the CPE unlimited as it was still > not behaving correctly so for the trouble I left it unlimited to buy time > to figure this out. I even stopped at some other customers on that same > road and AP and those tested like it should at the rate it was set to in > the Tik router. > > Customer has been great during this time and sending me samples of > speedtests at different times in the day. Still getting big swings in > speeds that vary and when I check AirControl it does not even match the > speeds they are reporting. I'm using AC 2.1 beta 7. I realize the > unlimited setup could impact their tests, but why is AC2 not showing > anything even close to their speedtests? > > Below are the radio stats for this CPE. I attached a word file of the M5 > radio stats as the copied image would not paste correctly on this email. > > Signal: -56dBm > H/V: -59/-58 dBm > > Transmit CCQ: 93% > TX/RX: 72.222mbps/72.222mbps > Firmware 5.6.15 XW > > Airmax is enabled and shows 96% for both. > > Channel Width: 10mhz > Channel Freq: 5805 > Distance is 1.7 miles > TX power 26 > > Access Point is on 5.6.15 XW firmware > > Thank you for your support!! > > Troy Gibson > > Byhalia.net, LLC > <PBE M5 400 CPE Stats.docx> > _______________________________________________ > Ubnt_users mailing list > Ubnt_users@wispa.org > http://lists.wispa.org/mailman/listinfo/ubnt_users _______________________________________________ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
