Unbeknownst to us up front our sysadmin has been turning on hotspot for
our towers and not telling us so when a radio was swapped out and the
installer didn't update it in billing it wouldn't allow traffic to
pass. Once I asked him and he said "oh I turned that AP into a hotspot
last week" we checked the MAC and sure enough, wrong.
Embarrassing I didn't think of that before posting this, I blame the
heat... You're gear is working great as always.
Thanks,
Forbes
On 7/31/2018 11:36 AM, James Craig via Ubnt_users wrote:
Hi Forbes,
Are you seeing this on AC APs only?
What TDD Framing option are you using on the AC APs?
Please try to grab the Support Info file from one of these CPEs (and
AP) and send to me offlist (ja...@ubnt.com <mailto:ja...@ubnt.com>)
The 6.1.8 beta branch has some stability improvements that could help
here, but that wouldn't explain AC stations seeing the same symptoms.
On Tue, Jul 31, 2018 at 1:50 PM, Forbes Mercy
<forbes.me...@wabroadband.com <mailto:forbes.me...@wabroadband.com>>
wrote:
So trying to take the 100+ heat into consideration we are having a
lot
of issues with customers associated to the tower but they won't
ping and
I can't get in to their radios. They can get into AirOS and even
select
and change AP's but still they come up again showing their correct
IP on
the AP yet again no ping, no access, no Internet for them. Some or AC
radios, some older, doesn't seem to discriminate. Floor is about -90
and the last one was -74, not bad enough to be lost in the noise.
Typical power cycle, etc. offers no solution. This has happened 5
times
(most using 6.16) in the past few days, a disturbing trend that we
will
now have to do a truck roll on.
Any ideas?
Forbes Mercy
Washington Broadband, Inc.
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