** Description changed: - From kmb42vt: - Gnome shell often re-spawns (crashes ans restarts) when clicking the (Mint) menu and sometimes when in "Activities" and especially when updating or adding a menu item via Alacarte (Main Menu). More than that, I've had several Gnome-shell crashes while browsing (Firefox) or reading email (Thunderbird). I only notice it when I need to switch to another running program and the bars/panels are gone. In these cases, the only thing I can do at that point is force a reboot by dropping to a prompt (ctrl-alt-F1) and rebooting from there. - - From wei2912: - Gnome shell crashes and then restarts after a short period of time. The panels do not work when an item is clicked (workspace, indicator, desktop, etc.). However, the applications still work. Alt Tab may freeze due to this bug. - - From Che Dean: - When I add programs to favorites or move them around, shell reloads. - - From Grandon: - In my case it seems like the gnome-shell recovers/ reloads by itself. (short screen flutter, no windows lost) - - [ 238.900544] gnome-shell[1816]: segfault at 178111008 ip 00007fadc20dc0a8 sp 00007fffe53df8e0 error 4 in libglib-2.0.so.0.3000.0[7fadc207c000+f4000] - [ 514.279755] gnome-shell[2116]: segfault at 7f007261764b ip 00007f862cc29644 sp 00007fff16a84638 error 4 in libclutter-glx-1.0.so.0.800.0[7f862cbed000+ff000] - [ 1444.415008] gnome-shell[3006]: segfault at 5a494e0e4 ip 00007f8f17d960a8 sp 00007fff51966d10 error 4 in libglib-2.0.so.0.3000.0[7f8f17d36000+f4000] - - and so on. Happens often. - - Only difference I can see from "default" Linux Mint 12 installation is that I am using btrfs. - Bunshee is not running. - Firefox, Terminals, Nautilus... nothing special yet. - - From Eric M.: - - I am having this with MGSE. I am using Banshee via a autofs file system, - but THINK the error occurred when it was not running. Using either - chrome or firefox has the problem. Although sooner with firefox. I can - not figure what causes the crash, just happens in the middle of work. - Since I may be in a particular window for a while, I may not be catching - when exactly it happens. I mainly notice it when changing windows. - gnome-shell does not restart most of the time for me. alt-F2+r works - some of the time. ctl-alt-backspace the other times. - - From eoghann: - The segfault is a little different: - gnome-shell segfault at error 4 in libglib-2.0.so.0.3000.0 - 50% of the time it requires a complete restart of X, the other 50% of the times it's auto restart returns it to a normal working state with open windows + menus - - From revdjenk: - - Running liveusb on LinuxCertified laptop; dual T4300 (2.1 GHz); 2 Gb ram; Intel G45 chipset, 1280 x 800 screen with LinuxMint 12 32bit. - First run-through, like the others, using FF, Banshee in background (accessing music from laptop's hdd); had changed desktop wallpaper to photo on hdd; I had opened and closed several apps, installed wine and e-Sword (a windows-based Bible program) as a test and then began searching with FF when browser lost focus, the mouse would move, but nothing was clickable. Volume control, screen brightness controls also locked. No other key combination worked except CTRL-ALT-Backspace, and then had to hard reboot using the power button. I put it all down to running out of space on my 2Gb usb. - - Second run-through, had used FF, and Banshee running again (with same - music chosen from same hdd source), closed FF, then opened VLC. Used VLC - to view several (three) vids from the laptop hdd, but on trying to open - the fourth, the same locked condition as noted above...and same escape - using power button. - - This could be a timing issue, as it seemed to me to be similar time - frame in both instances 10-15 minutes or so. - - On the GOOD side, in my use of the system, it seemed faster than 11 (which is my current sole OS on this machine) it was very snappy in accessing files, apps and configuration. - I have a test laptop (Lenovo T60, dual booting XP with openSUSE 12.1 Gnome). I will install Mint12, replacing the openSUSE to test an installed Mint12 system. I had none of the lockups in using openSUSE, using both FF, and then chromium while using Rhythmbox is the media app (already installed). I did similar usage tests, as above, including installing wine, e-Sword. But I did have to spend time with openSUSE getting codecs, installing peripherals which I did not need to do with Mint. - - Hope this helps! I will report back on the T60 test. - - -- EDIT -- - Well, installed Mint 12 on the T60 it took 30 minutes for it to freeze, right as an update finished! Banshee is still playing an audio (i had forgotten that little bit, this was true in the other freezing instances, too). The FF window lost focus as the update finished. The mouse cursor moves (trackpad is not working [worked while live], which is why i did update, thinking it would get it working after the install.) But since Lenovo's have the Trackpoint, I was still able to move around. But clicking does not get a response, in notification area in top panel, bring up the menu or the desktop windows in the bottom panel. Cannot close minimize or move FF window. Banshee continues to play audio files one after another. I can still change volume and brightness with the T60, however. - I am puzzled! and glad I didn't install on my production system! - - -- Second EDIT -- - The update DID fix the T60 trackpad issue, I have also installed chromium and removed FF as a test. - - -- Third EDIT -- and SOLVED? - Ok, I have been over an hour with Mint 12 installed on a T60, with no freezing, have six desktop windows open, Banshee playing, youtube video playing in Chromium, 3 powerpoints open and play one every so often. - - From Dominique Callaert: - I was using the MATE menu awaiting that this bug has been fixed, but since I've been using MATE, when I try to log into the GNOME 3 session, everything is frozen when I log in, I cannot click anywhere (only CTRL-ALT-BACKSPACE) is working. - - (Gnome Classic session is working well) - - I tried to uninstall the mgse-menu but didn't helped at all. - - Re-installed package and applying the patch didn't help either. - - From dmdsoftware: - - Today's crash, no vmware was running. Only difference with today's crash - was that it restarted by itself. Was running gedit. - - Seems if I do certain things (like use terminals + use chrome) I can go - hours without a crash. But if I do certain things like use VMware or use - gedit, a crash is imminent. + Proposed Problem: + - A drivers problem (Intel HD Graphics driver has been fixed) ============================================================================= Temporary fixes: Restarting xserver (Ctrl+Alt+Backspace)works. Restarting the display for gnome-shell (DISPLAY=":0.0" gnome-shell)works. Reloading gnome-shell with Alt-F2 - then type r. A reboot works. Using ctrl-alt-F1 and killing the Xorg process. ============================================================================= Non-causes of this problem: Cario dock Running out of RAM (results in restart of system - not sure) ============================================================================= Error messages from geordish: Nov 16 10:27:06 mercury kernel: [ 939.313318] gnome-shell[1814]: segfault at 1d8 ip 00007fae12793644 sp 00007fff40a78238 error 4 in libclutter-glx-1.0.so.0.800.0[7fae12757000+ff000] Nov 16 10:27:06 mercury gnome-session[1726]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 16 10:29:36 mercury kernel: [ 1089.887909] gnome-shell[6475]: segfault at 2f00006854 ip 00007ffe797946a4 sp 00007fff925547b8 error 4 in libclutter-glx-1.0.so.0.800.0[7ffe7975d000+ff000] Nov 16 10:29:37 mercury gnome-session[1726]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 16 10:38:58 mercury dbus[922]: [system] Reloaded configuration Nov 16 10:39:33 dbus[922]: last message repeated 2 times Error messages from kmb42vt: 1. Nov 15 12:14:23 lm12-rc-DX4822 gnome-session[4640]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 15 12:14:54 lm12-rc-DX4822 gnome-session[4640]: WARNING: App 'gnome-shell.desktop' respawning too quickly Nov 15 12:14:54 lm12-rc-DX4822 gnome-session[4640]: CRITICAL: We failed, but the fail whale is dead. Sorry.... 2. Nov 15 10:17:01 lm12-rc-DX4822 CRON[3643]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly) Nov 15 10:20:08 lm12-rc-DX4822 gnome-session[2296]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 15 10:21:11 lm12-rc-DX4822 kernel: [ 2381.176062] gnome-shell[3888]: segfault at 7f5bddd5e230 ip 00007f5414200b30 sp 00007ffff54ffe00 error 4 in libgobject-2.0.so.0.3000.0[7f54141cd000+4e000] Nov 15 10:21:11 lm12-rc-DX4822 gnome-session[2296]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 15 10:21:17 lm12-rc-DX4822 gnome-session[2296]: WARNING: App 'gnome-shell.desktop' respawning too quickly Nov 15 10:21:17 lm12-rc-DX4822 gnome-session[2296]: CRITICAL: We failed, but the fail whale is dead. Sorry.... Error messages from Fibonacci: gnome-shell-calendar-server[17307]: Got HUP on stdin - exiting Error messages from Anton Kuleshov: Nov 28 15:18:44 kernel: [ 87.551361] gnome-shell[2386]: segfault at 40 ip 00007f61d2c7fae7 sp 00007fff52aa40a0 error 4 in libgobject-2.0.so.0.3000.0[7f61d2c4c000+4e000] Nov 28 15:18:44 gnome-session[2291]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 28 15:19:35 kernel: [ 138.381242] gnome-shell[2727]: segfault at 1f0 ip 00007f258a7e06a4 sp 00007fffff52d108 error 4 in libclutter-glx-1.0.so.0.800.0[7f258a7a9000+ff000] Nov 28 15:19:35 gnome-session[2291]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 28 15:19:35 gnome-session[2291]: WARNING: App 'gnome-shell.desktop' respawning too quickly Nov 28 15:19:35 gnome-session[2291]: CRITICAL: We failed, but the fail whale is dead. Sorry.... Error messages from Dominique Callaert: gnome-shell[2727]: segfault at 1f0 ip 00007f258a7e06a4 sp 00007fffff52d108 error 4 in libclutter-glx-1.0.so.0.800.0[7f258a7a9000+ff000] Error messages from Eric M.: kernel: [256974.097830] gnome-shell[5304] general protection ip:7f137b45a6a4 sp:7fffb3203968 error:0 in libclutter-glx-1.0.so.0.800.0[7f137b423000+ff000] Error messages from Grandon: [ 238.900544] gnome-shell[1816]: segfault at 178111008 ip 00007fadc20dc0a8 sp 00007fffe53df8e0 error 4 in libglib-2.0.so.0.3000.0[7fadc207c000+f4000] [ 514.279755] gnome-shell[2116]: segfault at 7f007261764b ip 00007f862cc29644 sp 00007fff16a84638 error 4 in libclutter-glx-1.0.so.0.800.0[7f862cbed000+ff000] [ 1444.415008] gnome-shell[3006]: segfault at 5a494e0e4 ip 00007f8f17d960a8 sp 00007fff51966d10 error 4 in libglib-2.0.so.0.3000.0[7f8f17d36000+f4000] Error messages from dmdsoftware: Dec 11 17:44:40 ibm-X61 gnome-session[11214]: Gdk-WARNING: gnome-session: Fatal IO error 11 (Resource temporarily unavailable) on X server :0.#012 Dec 11 17:44:40 ibm-X61 acpid: client 11101[0:0] has disconnected Dec 11 17:44:40 ibm-X61 acpid: client connected from 21036[0:0] Dec 11 17:44:40 ibm-X61 acpid: 1 client rule loaded - Stacktrace from Karol Bryd: https://picasaweb.google.com/lh/photo/N1_ciHyK2C1drJOHDVCCkt9gS1BcBz7VRmRr7NF9wG8?feat=directlink (link) ============================================================================= Users' system specs (graphics card): + == Not yet fixed == kmb42vt: GNvidia GT-430 Anton Kuleshov: Nvidia GeForce GTX 570, Nvidia GeForce GTX 285 Dominique Callaert: Nvidia GeForce GTX460 Rutger Putter: ATI Radeon HD 3650 Stephen Reed: ATI Mobility Radeon 7500 Graphics Christian Dion Viau: XFX 4850 512MB DDR3, 64 bit driver Michel Castagné: ATI Radeon HD 4350, VESA: RV710 driver Fibonacci: nVidia GeForce GTS 250 w/ official proprietary driver. Phille88: ATI Mobility Radeon 4650 dmdsoftware: Intel i915 Grandon: RV730 PRO [Radeon HD 4650] + == FIXED == Nuwan Chaturanga: Intel HD 3000 wei2912: Intel HD 2000
** Description changed: + **************************************************************************** + NOTICE: + Everyone who is listed on the Graphics Card List, please state if the problem still occurs on your computer or not (around 2 months where no crashes occur). + **************************************************************************** + Proposed Problem: - A drivers problem (Intel HD Graphics driver has been fixed) ============================================================================= Temporary fixes: Restarting xserver (Ctrl+Alt+Backspace)works. Restarting the display for gnome-shell (DISPLAY=":0.0" gnome-shell)works. Reloading gnome-shell with Alt-F2 - then type r. A reboot works. Using ctrl-alt-F1 and killing the Xorg process. ============================================================================= Non-causes of this problem: Cario dock Running out of RAM (results in restart of system - not sure) ============================================================================= Error messages from geordish: Nov 16 10:27:06 mercury kernel: [ 939.313318] gnome-shell[1814]: segfault at 1d8 ip 00007fae12793644 sp 00007fff40a78238 error 4 in libclutter-glx-1.0.so.0.800.0[7fae12757000+ff000] Nov 16 10:27:06 mercury gnome-session[1726]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 16 10:29:36 mercury kernel: [ 1089.887909] gnome-shell[6475]: segfault at 2f00006854 ip 00007ffe797946a4 sp 00007fff925547b8 error 4 in libclutter-glx-1.0.so.0.800.0[7ffe7975d000+ff000] Nov 16 10:29:37 mercury gnome-session[1726]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 16 10:38:58 mercury dbus[922]: [system] Reloaded configuration Nov 16 10:39:33 dbus[922]: last message repeated 2 times Error messages from kmb42vt: 1. Nov 15 12:14:23 lm12-rc-DX4822 gnome-session[4640]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 15 12:14:54 lm12-rc-DX4822 gnome-session[4640]: WARNING: App 'gnome-shell.desktop' respawning too quickly Nov 15 12:14:54 lm12-rc-DX4822 gnome-session[4640]: CRITICAL: We failed, but the fail whale is dead. Sorry.... 2. Nov 15 10:17:01 lm12-rc-DX4822 CRON[3643]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly) Nov 15 10:20:08 lm12-rc-DX4822 gnome-session[2296]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 15 10:21:11 lm12-rc-DX4822 kernel: [ 2381.176062] gnome-shell[3888]: segfault at 7f5bddd5e230 ip 00007f5414200b30 sp 00007ffff54ffe00 error 4 in libgobject-2.0.so.0.3000.0[7f54141cd000+4e000] Nov 15 10:21:11 lm12-rc-DX4822 gnome-session[2296]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 15 10:21:17 lm12-rc-DX4822 gnome-session[2296]: WARNING: App 'gnome-shell.desktop' respawning too quickly Nov 15 10:21:17 lm12-rc-DX4822 gnome-session[2296]: CRITICAL: We failed, but the fail whale is dead. Sorry.... Error messages from Fibonacci: gnome-shell-calendar-server[17307]: Got HUP on stdin - exiting Error messages from Anton Kuleshov: Nov 28 15:18:44 kernel: [ 87.551361] gnome-shell[2386]: segfault at 40 ip 00007f61d2c7fae7 sp 00007fff52aa40a0 error 4 in libgobject-2.0.so.0.3000.0[7f61d2c4c000+4e000] Nov 28 15:18:44 gnome-session[2291]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 28 15:19:35 kernel: [ 138.381242] gnome-shell[2727]: segfault at 1f0 ip 00007f258a7e06a4 sp 00007fffff52d108 error 4 in libclutter-glx-1.0.so.0.800.0[7f258a7a9000+ff000] Nov 28 15:19:35 gnome-session[2291]: WARNING: Application 'gnome-shell.desktop' killed by signal Nov 28 15:19:35 gnome-session[2291]: WARNING: App 'gnome-shell.desktop' respawning too quickly Nov 28 15:19:35 gnome-session[2291]: CRITICAL: We failed, but the fail whale is dead. Sorry.... Error messages from Dominique Callaert: gnome-shell[2727]: segfault at 1f0 ip 00007f258a7e06a4 sp 00007fffff52d108 error 4 in libclutter-glx-1.0.so.0.800.0[7f258a7a9000+ff000] Error messages from Eric M.: kernel: [256974.097830] gnome-shell[5304] general protection ip:7f137b45a6a4 sp:7fffb3203968 error:0 in libclutter-glx-1.0.so.0.800.0[7f137b423000+ff000] Error messages from Grandon: [ 238.900544] gnome-shell[1816]: segfault at 178111008 ip 00007fadc20dc0a8 sp 00007fffe53df8e0 error 4 in libglib-2.0.so.0.3000.0[7fadc207c000+f4000] [ 514.279755] gnome-shell[2116]: segfault at 7f007261764b ip 00007f862cc29644 sp 00007fff16a84638 error 4 in libclutter-glx-1.0.so.0.800.0[7f862cbed000+ff000] [ 1444.415008] gnome-shell[3006]: segfault at 5a494e0e4 ip 00007f8f17d960a8 sp 00007fff51966d10 error 4 in libglib-2.0.so.0.3000.0[7f8f17d36000+f4000] Error messages from dmdsoftware: Dec 11 17:44:40 ibm-X61 gnome-session[11214]: Gdk-WARNING: gnome-session: Fatal IO error 11 (Resource temporarily unavailable) on X server :0.#012 Dec 11 17:44:40 ibm-X61 acpid: client 11101[0:0] has disconnected Dec 11 17:44:40 ibm-X61 acpid: client connected from 21036[0:0] Dec 11 17:44:40 ibm-X61 acpid: 1 client rule loaded Stacktrace from Karol Bryd: https://picasaweb.google.com/lh/photo/N1_ciHyK2C1drJOHDVCCkt9gS1BcBz7VRmRr7NF9wG8?feat=directlink (link) ============================================================================= Users' system specs (graphics card): == Not yet fixed == kmb42vt: GNvidia GT-430 Anton Kuleshov: Nvidia GeForce GTX 570, Nvidia GeForce GTX 285 Dominique Callaert: Nvidia GeForce GTX460 Rutger Putter: ATI Radeon HD 3650 Stephen Reed: ATI Mobility Radeon 7500 Graphics Christian Dion Viau: XFX 4850 512MB DDR3, 64 bit driver Michel Castagné: ATI Radeon HD 4350, VESA: RV710 driver Fibonacci: nVidia GeForce GTS 250 w/ official proprietary driver. Phille88: ATI Mobility Radeon 4650 dmdsoftware: Intel i915 Grandon: RV730 PRO [Radeon HD 4650] == FIXED == Nuwan Chaturanga: Intel HD 3000 wei2912: Intel HD 2000 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/889706 Title: Gnome-shell randomly crashes To manage notifications about this bug go to: https://bugs.launchpad.net/linuxmint/+bug/889706/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
