The /tmp getting quickly filled up with links to PPD files is treated in bug 1156398.
A workaround for bug 1156398 is to deactivate the system-config-printer applet and/or the system-config-printer D-Bus service by removing the read bits from the appropriate files, for example: sudo chmod -r /usr/share/system-config-printer/scp-dbus-service.py Does this solve the problem for you? ** Changed in: cups (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1378438 Title: Printer dialog stuck on "Getting printer information..." To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1378438/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs