the chmod -r did not fix the issue for me (original reporter). In addition, I don't see any ppd file links getting created in /tmp.
For now, my only workaround is to print to pdf file, then open the pdf using firefox's native pdf viewer and print from there.... ** Changed in: cups (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1378438 Title: Printer dialog stuck on "Getting printer information..." To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1378438/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs