Hi, I found (part of) the problem, at the least the one concerning R.E.M. thumbnails. The problem seems to be the... dots! I've modified "artist" tags in the MP3 files, cleaning-up "dots" in the "R.E.M." artist name. Without them, fetching 7digital works! It recognize "REM", but not "R.E.M."
So I've made a copy of two songs, leaving a copy with "dotted" tags and the others without dots, wipe the cache, and you can see in the attached picture the result. Still: artist thumbnail works both with "R.E.M." and "REM", so the problem is only when fetching album thumbnail. On the attached picture attached you can see. I think that is only part of the problem, because other artists don't have dots or any other special char on their name. I'm testing those MP3 files, I think I can get some result in the next days. Here's the dbus.log file -------------------------------- Activating service name='com.canonical.Thumbnailer' thumbnailer-service: [12:31:09.305] Initializing thumbnailer-service: [12:31:09.561] DBusInterface(): adjusted max-extractions to 1 for Arm Successfully activated service 'com.canonical.Thumbnailer' thumbnailer-service: [12:31:09.587] image cache: 226 entries, 13888283 bytes, hit rate 0.06 (99/1627), avg hit run 1.87, avg miss run 30.70 thumbnailer-service: [12:31:09.589] thumbnail cache: 1629 entries, 23964993 bytes, hit rate 0.63 (2906/1726), avg hit run 5.44, avg miss run 3.23 thumbnailer-service: [12:31:09.589] failure cache: 76 entries, 4555 bytes, hit rate 0.27 (514/1388), avg hit run 5.30, avg miss run 14.46 thumbnailer-service: [12:31:10.290] cleared all caches ** (zeitgeist-fts:3316): WARNING **: Unable to get info on application ://ubuntu-app-launch.desktop ** (zeitgeist-fts:3316): WARNING **: Unable to get info on application://com.ubuntu.terminal_terminal.desktop thumbnailer-service: [12:31:34.957] "album: REM/Document (195,0): 1.968088 [q: 0.000005, d: 1.848318] sec (MISS)" thumbnailer-service: [12:31:36.153] "artist: REM/Document (529,0): 1.433097 [q: 0.000006, d: 1.363376] sec (MISS)" thumbnailer-service: [12:31:36.271] "artist: R.E.M./Document (529,0): 1.548588 [q: 0.000008, d: 1.453808] sec (MISS)" thumbnailer-service: [12:31:40.654] "album: R.E.M./Monster (322,0): 0.344867 [q: 0.000003, d: 0.328462] sec (NO ARTWORK)" thumbnailer-service: [12:31:40.921] "album: R.E.M./Document (322,0): 0.600728 [q: 0.000004, d: 0.515879] sec (NO ARTWORK)" thumbnailer-service: [12:31:41.480] "album: REM/Monster (322,0): 1.257248 [q: 0.000005, d: 1.125985] sec (MISS)" thumbnailer-service: [12:32:11.600] Idle timeout reached. thumbnailer-service: [12:32:11.613] Exiting -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1559522 Title: Thumbnailer fails to fetch thumbnails from Internet To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thumbnailer/+bug/1559522/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs