BTW, this section in the log you attached shows the story: thumbnailer-service: [16:55:45.415] "artist: R.E.M./Accelerate (234,0): 2.197007 [q: 0.000003, d: 2.121933] sec (MISS)" thumbnailer-service: [16:56:01.413] "album: R.E.M./Accelerate (70,0): 1.232549 [q: 0.000005, d: 1.230182] sec (NO ARTWORK)" thumbnailer-service: [16:56:01.415] "album: R.E.M./Accelerate (71,0): 0.836174 sec (FAILED PREVIOUSLY)"
The first line is a request for *artist* art for "R.E.M." with the album "Accelerate". The MISS trace indicates that we didn't have a thumbnail yet, retrieved an image successfully, and then added it to the cache. The second line is a request for *album* art for "R.E.M." with the album "Accelerate". The NO ARTWORK indicates that we didn't have a thumbnail yet, tried to retrieve an image, and received an authoritative "no artwork is available" response. The third line is another request for the same album art. The FAILED PREVIOUSLY trace indicates that we tried to retrieve this image previously, were told that no artwork is available and, therefore, didn't try again to retrieve that image (because doing so would be futile). If you wait a week, you will see the same thing again because the failure times out after a week. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1559522 Title: Thumbnailer fails to fetch thumbnails from Internet To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thumbnailer/+bug/1559522/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs