** Description changed: krillin, rc-proposed, r329 Description: - It often happens that the internet connection stops working while the device is still connected to a (working) WiFi AP. + It often happens that the internet connection stops working while the device is still connected to a (working) WiFi AP. The indicator shows that the phone is connected to the AP, here's the ouput of "nmcli d" and "nmcli c" http://pastebin.ubuntu.com/16344985/ Tapping on the AP in the network indicator resets the connection and fixes the issue, which however reappears after a while. - Here's also a "grep NetworkManager" from syslog + Here's also a "grep NetworkManager" from syslog http://pastebin.ubuntu.com/16344990/ How to reproduce: - Not sure yet... + I don't have a recipe, but here's what usually happens on my phone + 1) I connect to WiFi + 2) Use browser, perform random google searches to check internet is working + 3) After a while (sometimes I put the phone to sleep, sometimes I checked the Updates from system settings a few times), I go back to the browser, and it starts returning "Network Error" + 4) At this point I use Terminal app and discover that "ping 8.8.8.8" is working correctly, "ping google.com" immediately returns "unkown host", i.e. it doesn't seem to be waiting for a timeout, it returns pretty fast. + + There are no related crash files in /var/crash
** Description changed: krillin, rc-proposed, r329 Description: It often happens that the internet connection stops working while the device is still connected to a (working) WiFi AP. The indicator shows that the phone is connected to the AP, here's the ouput of "nmcli d" and "nmcli c" http://pastebin.ubuntu.com/16344985/ Tapping on the AP in the network indicator resets the connection and fixes the issue, which however reappears after a while. Here's also a "grep NetworkManager" from syslog http://pastebin.ubuntu.com/16344990/ How to reproduce: I don't have a recipe, but here's what usually happens on my phone - 1) I connect to WiFi + 1) I connect to the office WiFi (Canonical's HQ, BlueFin office) 2) Use browser, perform random google searches to check internet is working 3) After a while (sometimes I put the phone to sleep, sometimes I checked the Updates from system settings a few times), I go back to the browser, and it starts returning "Network Error" 4) At this point I use Terminal app and discover that "ping 8.8.8.8" is working correctly, "ping google.com" immediately returns "unkown host", i.e. it doesn't seem to be waiting for a timeout, it returns pretty fast. There are no related crash files in /var/crash ** Description changed: krillin, rc-proposed, r329 Description: It often happens that the internet connection stops working while the device is still connected to a (working) WiFi AP. The indicator shows that the phone is connected to the AP, here's the ouput of "nmcli d" and "nmcli c" http://pastebin.ubuntu.com/16344985/ Tapping on the AP in the network indicator resets the connection and fixes the issue, which however reappears after a while. Here's also a "grep NetworkManager" from syslog http://pastebin.ubuntu.com/16344990/ How to reproduce: I don't have a recipe, but here's what usually happens on my phone 1) I connect to the office WiFi (Canonical's HQ, BlueFin office) 2) Use browser, perform random google searches to check internet is working - 3) After a while (sometimes I put the phone to sleep, sometimes I checked the Updates from system settings a few times), I go back to the browser, and it starts returning "Network Error" + 3) After a while (sometimes I put the phone to sleep, sometimes I checked the Updates from system settings a few times), I go back to the browser, and it starts returning "Network Error". NM, as you can see from the logs, says WiFi is "connected" 4) At this point I use Terminal app and discover that "ping 8.8.8.8" is working correctly, "ping google.com" immediately returns "unkown host", i.e. it doesn't seem to be waiting for a timeout, it returns pretty fast. There are no related crash files in /var/crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1580146 Title: [touch] Internet connection stops working while WiFi is still connected To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1580146/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
