Public bug reported:

Krillin, rc-proposed/bq_aquaris.en, r423

This revision already has the new updates view.

Note: I was on 3G, WiFi was disabled.

1) I opened updates page, there was OS r424 update (previously downloaded, but 
not installed) and an update for the document viewer app.
2) pressed on Update All
3) system asked to "Restart & Install", I tapped on that
4) Doc View update started downloading (on 3G).
5) meanwhile, I realized I was on 3g, so I paused the download of Doc Viewer 
update
6) Enabled WiFi and connected to an ap
7) Resumed doc viewer update, which seemed to be then downloading via WiFi 
(based on how fast it advanced)
8) Download finished, Doc View update was installed

Expected outcome at that point:
The system rebooted and the OS update was installed

Actual outcome:
no reboot, no system update installation

client.log attached. It seems to show that the OS update was somehow
cancelled.

** Affects: ubuntu-system-settings (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: updates

** Attachment added: "client.log"
   https://bugs.launchpad.net/bugs/1621092/+attachment/4736145/+files/client.log

** Description changed:

  Krillin, rc-proposed/bq_aquaris.en, r423
  
  This revision already has the new updates view.
  
  Note: I was on 3G, WiFi was disabled.
  
  1) I opened updates page, there was OS r424 update (previously downloaded, 
but not installed) and an update for the document viewer app.
  2) pressed on Update All
- 3) system asks to "Restart & Install", I tapped on that
- 4) Doc View update starts downloading (on 3G).
- 5) meanwhile, I realize I'm on 3g, and pause the download of Doc View update
- 6) Enable WiFi and connect to an ap
- 7) Resume doc viewer update, which seems to be now downloading via WiFi 
(based on how fast it advanced)
- 8) Download finishes, Doc View update installs
+ 3) system asked to "Restart & Install", I tapped on that
+ 4) Doc View update started downloading (on 3G).
+ 5) meanwhile, I realized I was on 3g, so I paused the download of Doc Viewer 
update
+ 6) Enabled WiFi and connected to an ap
+ 7) Resumed doc viewer update, which seemed to be then downloading via WiFi 
(based on how fast it advanced)
+ 8) Download finished, Doc View update was installed
  
- Expected outcome at this point:
- The system is rebooted and the OS update is installed
+ Expected outcome at that point:
+ The system rebooted and the OS update was installed
  
- Actual outcome: 
+ Actual outcome:
  no reboot, no system update installation
  
  client.log attached. It seems to show that the OS update was somehow
  cancelled.

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1621092

Title:
  Updates page suggests to "restart & install" when both OS update and
  app updates are available, but doesn't reboot

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1621092/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to