Public bug reported: I have checked all the basic things like making sure mute is off and what not. So far no sound whatsoever. Any help is much appreciated.
ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.8.0-36.36~16.04.1-generic 4.8.11 Uname: Linux 4.8.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0p: charper 2065 F...m pulseaudio /dev/snd/controlC1: charper 2065 F.... pulseaudio /dev/snd/controlC0: charper 2065 F.... pulseaudio CurrentDesktop: Unity Date: Tue Feb 21 12:41:57 2017 InstallationDate: Installed on 2017-02-21 (0 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed Symptom_Card: Built-in Audio - HD-Audio Generic Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0p: charper 2065 F...m pulseaudio /dev/snd/controlC1: charper 2065 F.... pulseaudio /dev/snd/controlC0: charper 2065 F.... pulseaudio Symptom_Jack: Speaker, ATAPI Symptom_Type: No sound at all Title: [Satellite S55D-A, IDT 92HD99BXX, Speaker, ATAPI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/28/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: 1.40 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: VG10AD dmi.board.vendor: AMD dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvr1.40:bd01/28/2014:svnTOSHIBA:pnSatelliteS55D-A:pvrPSKKSU-00K006:rvnAMD:rnVG10AD:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite S55D-A dmi.product.version: PSKKSU-00K006 dmi.sys.vendor: TOSHIBA ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1666677 Title: [Satellite S55D-A, IDT 92HD99BXX, Speaker, ATAPI] No sound at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1666677/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs