Jason,

I work for Canonical; the issue came up with one of our customers.

FWIW, I debugged the issue by first using kprobes and ftrace on the
kernel of a running instance to trace the packet path through the
kernel.  Once it seemed that the affected packets were not being dropped
somewhere on the instance and that MASQUERADE appeared to be operating
correctly, I did a git bisect of the kernel to isolate the actual commit
that resolved the problem (as the 4.11 kernel did not suffer from the
issue).

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https://bugs.launchpad.net/bugs/1683947

Title:
  ubuntu 4.8 kernel, virtio_net error causes NAT packets to be lost

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