Public bug reported:
I was installing an update from Ubuntu Software and the system freeze
during this process.
ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-22-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
Uname: Linux 4.10.0-21-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: italo 1731 F.... pulseaudio
Date: Wed Jun 7 18:12:10 2017
ErrorMessage: subprocess new pre-installation script returned error exit status
128
InstallationDate: Installed on 2017-05-22 (16 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 04f2:b128 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TOSHIBA Satellite L505
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-21-generic
root=UUID=0b3b775f-906f-4a2f-a82b-513b3b7c96e0 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.10.0-22-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.40
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnINSYDE:bvr1.40:bd08/31/2010:svnTOSHIBA:pnSatelliteL505:pvrPSLU6U-00P009:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Satellite L505
dmi.product.version: PSLU6U-00P009
dmi.sys.vendor: TOSHIBA
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package zesty
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https://bugs.launchpad.net/bugs/1696592
Title:
package linux-image-4.10.0-22-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
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