apport information ** Tags added: apport-collected
** Description changed: I'm dual-booting Ubuntu 18.04 and Windows 10. If I turn off my computer with Windows, I can turn it back on using wol. However, if I turn it off using Ubuntu the computer won't turn back on if I use wol. These are my network cards: ``` ignacio@ignacio-XPS-8930:~$ ifconfig docker0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500 inet 172.17.0.1 netmask 255.255.0.0 broadcast 172.17.255.255 inet6 fe80::42:e4ff:fe0a:9fee prefixlen 64 scopeid 0x20<link> ether 02:42:e4:0a:9f:ee txqueuelen 0 (Ethernet) RX packets 0 bytes 0 (0.0 B) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 165 bytes 24102 (24.1 KB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 enp4s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500 inet 192.168.86.31 netmask 255.255.255.0 broadcast 192.168.86.255 inet6 fe80::955b:12c8:20b9:7645 prefixlen 64 scopeid 0x20<link> ether d8:9e:f3:85:42:8a txqueuelen 1000 (Ethernet) RX packets 50484 bytes 52395285 (52.3 MB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 29166 bytes 4575560 (4.5 MB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 device interrupt 19 lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536 inet 127.0.0.1 netmask 255.0.0.0 inet6 ::1 prefixlen 128 scopeid 0x10<host> loop txqueuelen 1000 (Local Loopback) RX packets 1124 bytes 95423 (95.4 KB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 1124 bytes 95423 (95.4 KB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 veth66fe4e4: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500 inet6 fe80::2078:3ff:feb3:2aa1 prefixlen 64 scopeid 0x20<link> ether 22:78:03:b3:2a:a1 txqueuelen 0 (Ethernet) RX packets 0 bytes 0 (0.0 B) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 224 bytes 30503 (30.5 KB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 vethb50cc6f: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500 inet6 fe80::5c0b:47ff:fef1:cfc9 prefixlen 64 scopeid 0x20<link> ether 5e:0b:47:f1:cf:c9 txqueuelen 0 (Ethernet) RX packets 0 bytes 0 (0.0 B) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 125 bytes 18006 (18.0 KB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 wlp3s0: flags=4099<UP,BROADCAST,MULTICAST> mtu 1500 ether 5c:ea:1d:4c:61:a7 txqueuelen 1000 (Ethernet) RX packets 0 bytes 0 (0.0 B) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 0 bytes 0 (0.0 B) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 ``` This is what ethtool tells me about my ethernet card: ``` ignacio@ignacio-XPS-8930:~$ sudo ethtool enp4s0 Settings for enp4s0: Supported ports: [ TP ] Supported link modes: 10baseT/Half 10baseT/Full 100baseT/Half 100baseT/Full 1000baseT/Full Supported pause frame use: Symmetric Receive-only Supports auto-negotiation: Yes Supported FEC modes: Not reported Advertised link modes: 10baseT/Half 10baseT/Full 100baseT/Half 100baseT/Full 1000baseT/Full Advertised pause frame use: Symmetric Advertised auto-negotiation: Yes Advertised FEC modes: Not reported Speed: 1000Mb/s Duplex: Full Port: Twisted Pair PHYAD: 0 Transceiver: internal Auto-negotiation: on MDI-X: Unknown Current message level: 0x000060e4 (24804) link ifup rx_err tx_err hw wol Link detected: yes ``` And this is what happens when I try to activate wake on lan: ``` ignacio@ignacio-XPS-8930:~$ sudo ethtool -s enp4s0 wol g Cannot get current wake-on-lan settings: Operation not supported not setting wol ``` Finally, this is the infor about my distro: ``` ignacio@ignacio-XPS-8930:~$ lsb_release -rd Description: Ubuntu 18.04 LTS Release: 18.04 ``` Thanks for the help! ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ethtool 1:4.15-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Jul 9 18:58:08 2018 Dependencies: gcc-8-base 8-20180414-1ubuntu2 libc6 2.27-3ubuntu1 libgcc1 1:8-20180414-1ubuntu2 InstallationDate: Installed on 2018-07-07 (2 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: ethtool UpgradeStatus: No upgrade log present (probably fresh install) + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.2 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC2: ignacio 4483 F.... pulseaudio + /dev/snd/controlC0: ignacio 4483 F.... pulseaudio + /dev/snd/controlC1: ignacio 4483 F.... pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2018-07-07 (5 days ago) + InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) + MachineType: Dell Inc. XPS 8930 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 EFI VGA + ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.15.0-23-generic root=UUID=da1fcc13-cc4b-41d4-a29f-063ccf97684e ro rootflags=subvol=@ quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-23-generic N/A + linux-backports-modules-4.15.0-23-generic N/A + linux-firmware 1.173.1 + Tags: bionic + Uname: Linux 4.15.0-23-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 05/31/2018 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.0.11 + dmi.board.name: 0DF42J + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 3 + dmi.chassis.vendor: Dell Inc. + dmi.chassis.version: Not Specified + dmi.modalias: dmi:bvnDellInc.:bvr1.0.11:bd05/31/2018:svnDellInc.:pnXPS8930:pvr1.0.11:rvnDellInc.:rn0DF42J:rvrA00:cvnDellInc.:ct3:cvrNotSpecified: + dmi.product.family: XPS + dmi.product.name: XPS 8930 + dmi.product.version: 1.0.11 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1780872/+attachment/5162973/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1780872 Title: wake on lan is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1780872/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs