apport information

** Tags added: apport-collected

** Description changed:

  I'm dual-booting Ubuntu 18.04 and Windows 10. If I turn off my computer
  with Windows, I can turn it back on using wol. However, if I turn it off
  using Ubuntu the computer won't turn back on if I use wol.
  
  These are my network cards:
  
  ```
  ignacio@ignacio-XPS-8930:~$ ifconfig 
  docker0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
          inet 172.17.0.1  netmask 255.255.0.0  broadcast 172.17.255.255
          inet6 fe80::42:e4ff:fe0a:9fee  prefixlen 64  scopeid 0x20<link>
          ether 02:42:e4:0a:9f:ee  txqueuelen 0  (Ethernet)
          RX packets 0  bytes 0 (0.0 B)
          RX errors 0  dropped 0  overruns 0  frame 0
          TX packets 165  bytes 24102 (24.1 KB)
          TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
  
  enp4s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
          inet 192.168.86.31  netmask 255.255.255.0  broadcast 192.168.86.255
          inet6 fe80::955b:12c8:20b9:7645  prefixlen 64  scopeid 0x20<link>
          ether d8:9e:f3:85:42:8a  txqueuelen 1000  (Ethernet)
          RX packets 50484  bytes 52395285 (52.3 MB)
          RX errors 0  dropped 0  overruns 0  frame 0
          TX packets 29166  bytes 4575560 (4.5 MB)
          TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
          device interrupt 19  
  
  lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
          inet 127.0.0.1  netmask 255.0.0.0
          inet6 ::1  prefixlen 128  scopeid 0x10<host>
          loop  txqueuelen 1000  (Local Loopback)
          RX packets 1124  bytes 95423 (95.4 KB)
          RX errors 0  dropped 0  overruns 0  frame 0
          TX packets 1124  bytes 95423 (95.4 KB)
          TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
  
  veth66fe4e4: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
          inet6 fe80::2078:3ff:feb3:2aa1  prefixlen 64  scopeid 0x20<link>
          ether 22:78:03:b3:2a:a1  txqueuelen 0  (Ethernet)
          RX packets 0  bytes 0 (0.0 B)
          RX errors 0  dropped 0  overruns 0  frame 0
          TX packets 224  bytes 30503 (30.5 KB)
          TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
  
  vethb50cc6f: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
          inet6 fe80::5c0b:47ff:fef1:cfc9  prefixlen 64  scopeid 0x20<link>
          ether 5e:0b:47:f1:cf:c9  txqueuelen 0  (Ethernet)
          RX packets 0  bytes 0 (0.0 B)
          RX errors 0  dropped 0  overruns 0  frame 0
          TX packets 125  bytes 18006 (18.0 KB)
          TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
  
  wlp3s0: flags=4099<UP,BROADCAST,MULTICAST>  mtu 1500
          ether 5c:ea:1d:4c:61:a7  txqueuelen 1000  (Ethernet)
          RX packets 0  bytes 0 (0.0 B)
          RX errors 0  dropped 0  overruns 0  frame 0
          TX packets 0  bytes 0 (0.0 B)
          TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
  
  ```
  
  This is what ethtool tells me about my ethernet card:
  
  ```
  ignacio@ignacio-XPS-8930:~$ sudo ethtool enp4s0
  Settings for enp4s0:
        Supported ports: [ TP ]
        Supported link modes:   10baseT/Half 10baseT/Full 
                                100baseT/Half 100baseT/Full 
                                1000baseT/Full 
        Supported pause frame use: Symmetric Receive-only
        Supports auto-negotiation: Yes
        Supported FEC modes: Not reported
        Advertised link modes:  10baseT/Half 10baseT/Full 
                                100baseT/Half 100baseT/Full 
                                1000baseT/Full 
        Advertised pause frame use: Symmetric
        Advertised auto-negotiation: Yes
        Advertised FEC modes: Not reported
        Speed: 1000Mb/s
        Duplex: Full
        Port: Twisted Pair
        PHYAD: 0
        Transceiver: internal
        Auto-negotiation: on
        MDI-X: Unknown
        Current message level: 0x000060e4 (24804)
                               link ifup rx_err tx_err hw wol
        Link detected: yes
  
  ```
  
  And this is what happens when I try to activate wake on lan:
  
  
  ```
  ignacio@ignacio-XPS-8930:~$ sudo ethtool -s enp4s0 wol g
  Cannot get current wake-on-lan settings: Operation not supported
    not setting wol
  ```
  
  Finally, this is the infor about my distro:
  
  ```
  ignacio@ignacio-XPS-8930:~$ lsb_release -rd
  Description:  Ubuntu 18.04 LTS
  Release:      18.04
  ```
  
  Thanks for the help!
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ethtool 1:4.15-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Jul  9 18:58:08 2018
  Dependencies:
   gcc-8-base 8-20180414-1ubuntu2
   libc6 2.27-3ubuntu1
   libgcc1 1:8-20180414-1ubuntu2
  InstallationDate: Installed on 2018-07-07 (2 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  SourcePackage: ethtool
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC2:  ignacio    4483 F.... pulseaudio
+  /dev/snd/controlC0:  ignacio    4483 F.... pulseaudio
+  /dev/snd/controlC1:  ignacio    4483 F.... pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2018-07-07 (5 days ago)
+ InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
+ MachineType: Dell Inc. XPS 8930
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcFB: 0 EFI VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.15.0-23-generic 
root=UUID=da1fcc13-cc4b-41d4-a29f-063ccf97684e ro rootflags=subvol=@ quiet 
splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
+ RelatedPackageVersions:
+  linux-restricted-modules-4.15.0-23-generic N/A
+  linux-backports-modules-4.15.0-23-generic  N/A
+  linux-firmware                             1.173.1
+ Tags:  bionic
+ Uname: Linux 4.15.0-23-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 05/31/2018
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.0.11
+ dmi.board.name: 0DF42J
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: Not Specified
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.0.11:bd05/31/2018:svnDellInc.:pnXPS8930:pvr1.0.11:rvnDellInc.:rn0DF42J:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:
+ dmi.product.family: XPS
+ dmi.product.name: XPS 8930
+ dmi.product.version: 1.0.11
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1780872/+attachment/5162973/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1780872

Title:
  wake on lan is not working

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