The issue is most probably that your headset implements the HFP profile, but not the HSP profile, and pulseaudio does not yet support the HFP profile despite what that line says (HSP/HFP). To confirm, run bluetoothctl, and type something like:
> devices (...) > info 11:22:33:44:55:66 Where the address is the one for your headset. It will likely display something like this: UUID: Audio Sink (0000110b-0000-1000-8000-00805f9b34fb) UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb) UUID: A/V Remote Control (0000110e-0000-1000-8000-00805f9b34fb) UUID: Handsfree (0000111e-0000-1000-8000-00805f9b34fb) If so, the "Headset" (HSP) profile is missing. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768625 Title: Bluetooth headset HSP/HFP mode not working in Bionic To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1768625/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs