Public bug reported:
I tried to print documents with Canon ip2770. But, the printer does not work. I
looked at the CUPS GUI, there is report
stopped
"The PPD version (5.2.13) is not compatible with Gutenprint 5.2.14. Please run
`/usr/sbin/cups-genppdupdate' as administrator."
I tried to update PPD by sudo cups-genppupdate. It doesn't work.
I tried to change access of /usr/sbin/cups-genppdupdate to be Read-Write, does
not work either.
What should I do now?
Please help.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.1
ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18
Uname: Linux 4.15.0-39-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 26 16:56:38 2018
InstallationDate: Installed on 2018-08-15 (102 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lpstat: device for iP2700: usb://Canon/iP2700%20series?serial=78A1BF
MachineType: HP HP Laptop 14-bs0xx
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/iP2700.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/iP2700.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic
root=UUID=761dccc8-ecad-4374-9d7d-de66adbc13e1 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/24/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.21
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 831F
dmi.board.vendor: HP
dmi.board.version: 17.36
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.21:bd07/24/2017:svnHP:pnHPLaptop14-bs0xx:pvrType1ProductConfigId:rvnHP:rn831F:rvr17.36:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 14-bs0xx
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apparmor apport-bug bionic
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https://bugs.launchpad.net/bugs/1805108
Title:
CUPS are not compatible with Gutenprint
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