Public bug reported:
[Summary]
System got hang after login
[Steps to reproduce]
1. Install the latest eoan image on Lenovo ThinkPad X1 Extreme
2. Reboot system
3. When login interface displaying, fill Username and Passwork, then press
'Entre'
4. Verify the result
5. After logging in to the system, perform various daily operations
6. Verify the result
[Expected result]
There is no hang issue occoured on Ubuntu
[Actual result]
Sometimes system got hang. Once the issue occured, the only way is that cold
boot system.
[Failure rate]
1. When ethernet plugin, installation completed, the issue reproduce 2 times in
10 times after
login system;
2. When enternet unplug, installation completed, the issue 100% reproduce.
[Additional information]
CPU: Intel(R) Core(TM) i5-8400H CPU @ 2.50GHz (8x)
system-product-name: 20MGZ484US
bios-version: N2EET41W (1.23 )
GPU: 00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
01:00.0 VGA compatible controller: NVIDIA Corporation Device 1c8c (rev a1)
system-manufacturer: LENOVO
kernel-version: 5.3.0-10-generic
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1388 F.... pulseaudio
/dev/snd/controlC1: u 1388 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-27 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926)
MachineType: LENOVO 20MGZ484US
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic
root=UUID=1f2bd628-1a3a-4440-8bb3-01fa4b0ae895 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
RelatedPackageVersions:
linux-restricted-modules-5.3.0-10-generic N/A
linux-backports-modules-5.3.0-10-generic N/A
linux-firmware 1.182
Tags: eoan
Uname: Linux 5.3.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/03/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2EET41W (1.23 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20MGZ484US
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrN2EET41W(1.23):bd07/03/2019:svnLENOVO:pn20MGZ484US:pvrThinkPadX1Extreme:rvnLENOVO:rn20MGZ484US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Extreme
dmi.product.name: 20MGZ484US
dmi.product.sku: LENOVO_MT_20MG_BU_Think_FM_ThinkPad X1 Extreme
dmi.product.version: ThinkPad X1 Extreme
dmi.sys.vendor: LENOVO
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-collected ce-qa-concern eoan
** Tags added: apport-collected
** Description changed:
[Summary]
System got hang after login
[Steps to reproduce]
1. Install the latest eoan image on Lenovo ThinkPad X1 Extreme
2. Reboot system
3. When login interface displaying, fill Username and Passwork, then press
'Entre'
4. Verify the result
5. After logging in to the system, perform various daily operations
6. Verify the result
[Expected result]
There is no hang issue occoured on Ubuntu
[Actual result]
Sometimes system got hang. Once the issue occured, the only way is that cold
boot system.
[Failure rate]
1. When ethernet plugin, installation completed, the issue reproduce 2 times
in 10 times after
login system;
2. When enternet unplug, installation completed, the issue 100% reproduce.
[Additional information]
CPU: Intel(R) Core(TM) i5-8400H CPU @ 2.50GHz (8x)
system-product-name: 20MGZ484US
bios-version: N2EET41W (1.23 )
GPU: 00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
01:00.0 VGA compatible controller: NVIDIA Corporation Device 1c8c (rev a1)
system-manufacturer: LENOVO
kernel-version: 5.3.0-10-generic
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu7
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: u 1388 F.... pulseaudio
+ /dev/snd/controlC1: u 1388 F.... pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 19.10
+ InstallationDate: Installed on 2019-09-27 (0 days ago)
+ InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926)
+ MachineType: LENOVO 20MGZ484US
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic
root=UUID=1f2bd628-1a3a-4440-8bb3-01fa4b0ae895 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
+ RelatedPackageVersions:
+ linux-restricted-modules-5.3.0-10-generic N/A
+ linux-backports-modules-5.3.0-10-generic N/A
+ linux-firmware 1.182
+ Tags: eoan
+ Uname: Linux 5.3.0-10-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 07/03/2019
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: N2EET41W (1.23 )
+ dmi.board.asset.tag: Not Available
+ dmi.board.name: 20MGZ484US
+ dmi.board.vendor: LENOVO
+ dmi.board.version: Not Defined
+ dmi.chassis.asset.tag: No Asset Information
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: None
+ dmi.modalias:
dmi:bvnLENOVO:bvrN2EET41W(1.23):bd07/03/2019:svnLENOVO:pn20MGZ484US:pvrThinkPadX1Extreme:rvnLENOVO:rn20MGZ484US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
+ dmi.product.family: ThinkPad X1 Extreme
+ dmi.product.name: 20MGZ484US
+ dmi.product.sku: LENOVO_MT_20MG_BU_Think_FM_ThinkPad X1 Extreme
+ dmi.product.version: ThinkPad X1 Extreme
+ dmi.sys.vendor: LENOVO
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https://bugs.launchpad.net/bugs/1845595
Title:
System got hang after login
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