Public bug reported: [Impact] Ubuntu 18.04 install (also seen on 16) is unable to detect integrated Intel graphics card (Intel Iris Plus). Using a Dell XPS 13 2-in-1 7390 the machine is unable to detect attached monitors, change resolutions, or adjust brightness.
[Information] There is a dual boot Windows 10 partition, which can access the integrated graphics card without issue and connects to attached monitors on boot. $ lsb_release -rd Description: Ubuntu 18.04.3 LTS Release: 18.04 % uname -o 4.15.0-70-generic $ apt-cache policy xserver-xorg-video-intel xserver-xorg-video-intel: Installed: 2:2.99.917+git20171229-1 Candidate: 2:2.99.917+git20171229-1 Version table: *** 2:2.99.917+git20171229-1 500 500 http://gb.archive.ubuntu.com/ubuntu bionic/main amd64 Packages 100 /var/lib/dpkg/status $ lspci -v 00:02.0 VGA compatible controller: Intel Corporation Device 8a52 (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device 08b0 Flags: bus master, fast devsel, latency 0, IRQ 255 Memory at 603d000000 (64-bit, non-prefetchable) [size=16M] Memory at 4000000000 (64-bit, prefetchable) [size=256M] I/O ports at 4000 [size=64] [virtual] Expansion ROM at 000c0000 [disabled] [size=128K] Capabilities: <access denied> System Settings -> Details: Graphics llvmpipe (LLVM 8.0, 256 bits) [Attempted Fix] $ sudo apt-get purge nux-tools Fix for #1767468 /etc/X11/Xsession.d/50_check_unity_support is not present. No changes observed. ** Affects: xorg-server (Ubuntu) Importance: Undecided Status: New ** Description changed: + [Impact] + Ubuntu install is unable to detect integrated Intel graphics card (Intel Iris Plus). Using a Dell XPS 13 2-in-1 7390 the machine is unable to detect attached monitors, change resolutions, or adjust brightness. + + [Information] + There is a dual boot Windows 10 partition, which can access the integrated graphics card without issue and connects to attached monitors on boot. + $ lsb_release -rd Description: Ubuntu 18.04.3 LTS Release: 18.04 % uname -o 4.15.0-70-generic $ apt-cache policy xserver-xorg-video-intel xserver-xorg-video-intel: - Installed: 2:2.99.917+git20171229-1 - Candidate: 2:2.99.917+git20171229-1 - Version table: - *** 2:2.99.917+git20171229-1 500 - 500 http://gb.archive.ubuntu.com/ubuntu bionic/main amd64 Packages - 100 /var/lib/dpkg/status + Installed: 2:2.99.917+git20171229-1 + Candidate: 2:2.99.917+git20171229-1 + Version table: + *** 2:2.99.917+git20171229-1 500 + 500 http://gb.archive.ubuntu.com/ubuntu bionic/main amd64 Packages + 100 /var/lib/dpkg/status $ lspci -v 00:02.0 VGA compatible controller: Intel Corporation Device 8a52 (rev 07) (prog-if 00 [VGA controller]) - Subsystem: Dell Device 08b0 - Flags: bus master, fast devsel, latency 0, IRQ 255 - Memory at 603d000000 (64-bit, non-prefetchable) [size=16M] - Memory at 4000000000 (64-bit, prefetchable) [size=256M] - I/O ports at 4000 [size=64] - [virtual] Expansion ROM at 000c0000 [disabled] [size=128K] - Capabilities: <access denied> - + Subsystem: Dell Device 08b0 + Flags: bus master, fast devsel, latency 0, IRQ 255 + Memory at 603d000000 (64-bit, non-prefetchable) [size=16M] + Memory at 4000000000 (64-bit, prefetchable) [size=256M] + I/O ports at 4000 [size=64] + [virtual] Expansion ROM at 000c0000 [disabled] [size=128K] + Capabilities: <access denied> System Settings -> Details: Graphics llvmpipe (LLVM 8.0, 256 bits) - Attempted fix: - $ sudo apt-get purge nux-tools + [Attempted Fix] + $ sudo apt-get purge nux-tools Fix for #1767468 - /etc/X11/Xsession.d/50_check_unity_support is not present. + /etc/X11/Xsession.d/50_check_unity_support is not present. No changes observed. ** Description changed: [Impact] - Ubuntu install is unable to detect integrated Intel graphics card (Intel Iris Plus). Using a Dell XPS 13 2-in-1 7390 the machine is unable to detect attached monitors, change resolutions, or adjust brightness. + Ubuntu 18.04 install (also seen on 16) is unable to detect integrated Intel graphics card (Intel Iris Plus). Using a Dell XPS 13 2-in-1 7390 the machine is unable to detect attached monitors, change resolutions, or adjust brightness. [Information] - There is a dual boot Windows 10 partition, which can access the integrated graphics card without issue and connects to attached monitors on boot. + There is a dual boot Windows 10 partition, which can access the integrated graphics card without issue and connects to attached monitors on boot. $ lsb_release -rd Description: Ubuntu 18.04.3 LTS Release: 18.04 % uname -o 4.15.0-70-generic $ apt-cache policy xserver-xorg-video-intel xserver-xorg-video-intel: Installed: 2:2.99.917+git20171229-1 Candidate: 2:2.99.917+git20171229-1 Version table: *** 2:2.99.917+git20171229-1 500 500 http://gb.archive.ubuntu.com/ubuntu bionic/main amd64 Packages 100 /var/lib/dpkg/status $ lspci -v 00:02.0 VGA compatible controller: Intel Corporation Device 8a52 (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device 08b0 Flags: bus master, fast devsel, latency 0, IRQ 255 Memory at 603d000000 (64-bit, non-prefetchable) [size=16M] Memory at 4000000000 (64-bit, prefetchable) [size=256M] I/O ports at 4000 [size=64] [virtual] Expansion ROM at 000c0000 [disabled] [size=128K] Capabilities: <access denied> System Settings -> Details: Graphics llvmpipe (LLVM 8.0, 256 bits) [Attempted Fix] $ sudo apt-get purge nux-tools Fix for #1767468 /etc/X11/Xsession.d/50_check_unity_support is not present. No changes observed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1853585 Title: Intel graphics card not detected, reverts to llvmpipe To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1853585/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
