No, using "intel_idle.max_cstate=0" don't help.

El mar., 19 de mayo de 2020 1:15 a. m., Kai-Heng Feng <
kai.heng.f...@canonical.com> escribió:

> Does kernel parameter "intel_idle.max_cstate=0" help?
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1878007
>
> Title:
>    Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron
>   7373. When the screen is turned off (so, the suspend or screen lock
>   features are affected), the system freeze and I need to force the
>   laptop turn off and on again. There are some cases when it turn off
>   the screen without issues, but most of the time it freezes. Even
>   "SysRq REISUB" does not work for rebooting when system crash. I can
>   reproduce the issue using `xset dpms force off`.
>
>   Initially this bug report was filled thinking it was a suspend issue:
>   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144
>
>   Syslog or systemd journal does not provide any error information about
>   the crash.
>
>   "lsb_release -rd" output:
>   Description: Ubuntu 20.04 LTS
>   Release: 20.04
>   ---
>   ProblemType: Bug
>   ApportVersion: 2.20.11-0ubuntu27
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  cccaballero   2023 F.... pulseaudio
>   CasperMD5CheckResult: skip
>   CurrentDesktop: ubuntu:GNOME
>   DistroRelease: Ubuntu 20.04
>   InstallationDate: Installed on 2019-06-09 (344 days ago)
>   InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
>   Lsusb:
>    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>    Bus 001 Device 003: ID 8087:0a2a Intel Corp.
>    Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp.
> Integrated_Webcam_HD
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: Dell Inc. Inspiron 7373
>   Package: linux (not installed)
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic
> root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7
>   ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
>   RelatedPackageVersions:
>    linux-restricted-modules-5.4.0-29-generic N/A
>    linux-backports-modules-5.4.0-29-generic  N/A
>    linux-firmware                            1.187
>   Tags:  focal
>   Uname: Linux 5.4.0-29-generic x86_64
>   UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago)
>   UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 09/06/2019
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.15.0
>   dmi.board.name: 0JW0D6
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 31
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr:
>   dmi.product.family: Inspiron
>   dmi.product.name: Inspiron 7373
>   dmi.product.sku: 07EB
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions
>

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https://bugs.launchpad.net/bugs/1878007

Title:
   Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off

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